Technical Support Engineer - ES - North Phoenix (Deer Valley), United States
Originally posted 7 August 2026 by the employer — open 41 days.
About the role
This role provides technical assistance and support to clients, troubleshooting and resolving technical issues, and providing customer service.
What you'll do
- Respond to client inquiries and provide technical support via phone, email, and chat
- Diagnose and troubleshoot technical issues, including hardware and software problems
- Document, track, and report design, reliability, and maintenance issues to engineering
- Escalate complicated issues to higher-level support teams
- Provide step-by-step instructions and guidance to customers and/or field service engineers
- Document and track all client interactions and issue resolutions
What you'll need
- Basic knowledge of equipment troubleshooting techniques and methodologies
- Familiarity with electronic systems and components
- Strong analytical and problem-solving skills
- Detail-oriented with a high level of accuracy
- Bachelor's degree in Engineering or a related field; or High School Diploma or equivalent with at least 8 years of relevant experience
- Minimum of 6 months of professional engineering experience
This role has been open 41 days — below the 48-day median for Semiconductor Equipment Engineering roles.
Semiconductor Equipment Engineering · Manufacturing Equipment
|
Open roles in category
3510
|
Median days open
48 d
|
Median salary
$128k
|
See the full market breakdown ▾Category comparison, and who else is hiring
| Metric | Tokyo Electron | All employers we track in this specialty (3510 roles · 82 employers) |
|---|---|---|
| Open roles in this specialty | 13 | 3510 |
| Open roles in the wider Process, Fab & Equipment family | 22 | 9320 · 108 employers |
| Median days open | 41 d | 48 d (−7 d vs this employer) |
| Median salary (USD postings) | — | $128k |
Who's hiring in this category
- Applied Materials · 609 open roles · median 48 d
- Lam Research · 515 open roles · median 41 d
- Micron Technology · 245 open roles · median 34 d
- KLA Corporation · 217 open roles · median 56 d
- ASML · 172 open roles · median 69 d
- ASM International · 139 open roles · median 72 d
How we counted: 3510 open Semiconductor Equipment Engineering (Manufacturing Equipment) roles from 82 employers tracked in the SemiconductorJobs index, counted 17 Sept 2026. Specialty figures count only roles carrying this exact specialty label, so an employer's related work in neighbouring specialties is not included there — it is counted in the wider Process, Fab & Equipment family row. Figures refresh nightly.