Non-Engineering
Originally posted 25 September 2026 by the employer.
About the role
This role provides dedicated, white-glove IT support to C-Suite executives and senior leadership in Singapore, serving as their primary IT point of contact and trusted technology advisor.
What you'll do
- Provide white-glove IT support to C-Suite executives, resolving technology issues quickly and professionally.
- Serve as the primary IT point of contact and trusted technology advisor for assigned executives.
- Proactively identify technology risks, issues, and opportunities, recommending solutions to enhance executive productivity.
- Support executive laptops, desktops, mobile devices, applications, peripherals, conferencing systems, AV equipment, and collaboration technologies.
- Troubleshoot and resolve issues across Windows and macOS environments, including advanced configuration and recovery scenarios.
- Provide on-site IT and AV support for executive meetings, presentations, and high-profile business events, ensuring technology reliability.
What you'll need
- 5+ years of experience in Executive IT Support, VIP Support, Desktop Engineering, Field IT, or a related enterprise IT role.
- Proven, direct experience supporting C-Suite executives, senior leadership, or other VIP users in a professional corporate environment.
- Advanced troubleshooting, configuration, and recovery skills across Windows and macOS platforms.
- Strong working knowledge of PC and Mac hardware, mobile devices, peripherals, and collaboration technologies.
- Experience supporting Microsoft Teams, Zoom, Webex, AV systems, and executive conferencing environments.
- Familiarity with JAMF, Microsoft Intune, and SCCM for device management and provisioning.
Nice to have
- Experience supporting executives within a high-tech, global, or multinational organization.
- Experience supporting VIP users across multiple locations, sites, and time zones.
- Associate's or Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field.
- Experience collaborating with data center, networking, infrastructure, security, or systems engineering teams.
- One or more relevant technical certifications: CompTIA A+, Microsoft Certified: Modern Desktop Administrator or equivalent, Apple Certified Support Professional (ACSP), ITIL Foundation.