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Western Digital

Senior Executive IT Support - sg, Singapore

Western Digital Singapore, sg, Singapore Full-time 10 days ago
Non-Engineering

Originally posted 25 September 2026 by the employer.

About the role

This role provides dedicated, white-glove IT support to C-Suite executives and senior leadership in Singapore, serving as their primary IT point of contact and trusted technology advisor.

What you'll do

  • Provide white-glove IT support to C-Suite executives, resolving technology issues quickly and professionally.
  • Serve as the primary IT point of contact and trusted technology advisor for assigned executives.
  • Proactively identify technology risks, issues, and opportunities, recommending solutions to enhance executive productivity.
  • Support executive laptops, desktops, mobile devices, applications, peripherals, conferencing systems, AV equipment, and collaboration technologies.
  • Troubleshoot and resolve issues across Windows and macOS environments, including advanced configuration and recovery scenarios.
  • Provide on-site IT and AV support for executive meetings, presentations, and high-profile business events, ensuring technology reliability.

What you'll need

  • 5+ years of experience in Executive IT Support, VIP Support, Desktop Engineering, Field IT, or a related enterprise IT role.
  • Proven, direct experience supporting C-Suite executives, senior leadership, or other VIP users in a professional corporate environment.
  • Advanced troubleshooting, configuration, and recovery skills across Windows and macOS platforms.
  • Strong working knowledge of PC and Mac hardware, mobile devices, peripherals, and collaboration technologies.
  • Experience supporting Microsoft Teams, Zoom, Webex, AV systems, and executive conferencing environments.
  • Familiarity with JAMF, Microsoft Intune, and SCCM for device management and provisioning.

Nice to have

  • Experience supporting executives within a high-tech, global, or multinational organization.
  • Experience supporting VIP users across multiple locations, sites, and time zones.
  • Associate's or Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field.
  • Experience collaborating with data center, networking, infrastructure, security, or systems engineering teams.
  • One or more relevant technical certifications: CompTIA A+, Microsoft Certified: Modern Desktop Administrator or equivalent, Apple Certified Support Professional (ACSP), ITIL Foundation.
Apply now
Singapore, sg, Singapore
On-site
Full-time
10 days ago

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