Lead II, Spares Account Management
ASM International
France > Crolles, France
4 days ago
Non-Engineering
Originally posted 1 October 2026 by the employer.
About the role
This role involves linking customers, engineering teams, operations, and supply chain functions to ensure material availability, demand fulfillment, and customer satisfaction.
What you'll do
- Develop and maintain demand, supply, and inventory plans to support customer requirements.
- Act as the primary contact for assigned customers and manage escalations.
- Partner with engineering teams on product lifecycle management activities.
- Support New Product Introduction (NPI) and Engineering Change Order (ECO) implementation.
- Develop forecasting and demand analysis reports.
- Track and report key performance indicators (KPIs) to improve supply chain efficiency.
What you'll need
- Bachelor's degree in supply chain management, Engineering, Operations Management, Business, or related field.
- 5+ years of experience in supply chain planning, customer service, operations, or engineering support.
- Experience working in a customer-facing or cross-functional planning role.
- Strong understanding of inventory management, demand planning, and supply chain processes.
- Proficiency in ERP systems such as SAP, Oracle, or Microsoft Dynamics.
- Advanced Microsoft Excel and data analysis skills.
Nice to have
- APICS/ASCM CPIM, CSCP, or similar certification.
- Experience in semiconductor, industrial equipment, manufacturing, aerospace, or high-tech industries.
- Knowledge of New Product Introduction (NPI) processes and engineering change management.
- Experience with Power BI, Tableau, or other reporting tools.
- Familiarity with Lean, Six Sigma, or continuous improvement methodologies.