About the role

This role serves as the primary technical interface between VAT and customers, guiding technical requirements and application-specific solutions.

What you'll do

Identify and precisely describe technical requirements for new product developments and existing product improvements.
Provide local customer support during New Product Introduction (NPI), including product setup, testing, and experiments at customer sites.
Provide accurate and precise answers to application-related technical customer requests and support complex technical escalations at OEM customers and end users.
Support Product Managers in defining current and future product specifications while identifying customer technical roadmaps.
Act as the engineering interface between VAT and customer development projects, assisting Account Managers in technical negotiations and customer acquisition.
Monitor competitor landscape, perform competition analyses, and contribute to the global application engineering network.

Degree in Physics, Chemistry, Microelectronics, Mechanical, Electrical, or Semiconductor-related engineering fields.
Experience in vacuum engineering, preferably in SEMI / Display / Solar industries.
Product development experience at system or subsystem level.
Hands-on experience with vacuum and/or processing systems in fabs or labs.
Technical skills in customer processes, valve applications, and/or platforms.
Professional fluency in English (verbal and written) and proficiency in MS Office suite.

Skills: vacuum systems, NPI, clean room, valve applications, specifications

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