Customer and Commercial Operations Specialist I - Bangalore, IND, India
Non-Engineering
Originally posted 30 September 2026 by the employer.
About the role
This role supports customer and commercial operations by handling quotes, orders, RMAs, warranty claims, and invoice reconciliation.
What you'll do
- Support quotes, orders, RMAs, and warranty claims.
- Coordinate with internal teams to resolve delivery holds and expedite parts.
- Assist with billing and invoice reconciliation across TPM, FPM, TKM, Spares, and Services.
- Help resolve invoice disputes and support AR follow-ups.
- Monitor past-due and obsolete/problem parts.
- Participate in system testing (RIT/UAT) and assist in resolving basic system issues (e.g., B2B, ASN).
What you'll need
- Conceptual knowledge of theories, practices, and procedures within a discipline.
- General knowledge of business.
- Ability to use existing procedures to solve standard problems.
- Ability to analyze information and standard practices to make judgments.
- Ability to exchange straightforward information and check for understanding.