Tech Support Engineer (TSE)
$39 - $67 USD hourly
Support CAPRES semiconductor metrology equipment through advanced root-cause troubleshooting and technical escalations.
Originally posted 2 November 2026 by the employer.
About the role
The CAPRES Technical Support Engineer (TSE) supports complex semiconductor equipment in production environments, resolving technical issues that cannot be solved through first-line support. The role focuses on equipment availability, rapid recovery, root-cause troubleshooting, and minimizing customer fab downtime.
What you'll do
- Serve as an equipment specialist and technical escalation point for Field Service Engineers and customers, providing troubleshooting expertise remotely and onsite at customer locations across the U.S.
- Lead troubleshooting of complex semiconductor equipment and subsystem issues, diagnosing problems across system architecture, hardware, software, and electromechanical subsystems.
- Act as the technical lead during critical equipment issues, partnering with Field Service and Product Engineering teams in the U.S. and Denmark to determine root causes.
- Lead the development and implementation of Plan of Action (POAs) to direct Field Service teams through equipment recovery.
- Document troubleshooting activities, technical findings, corrective actions, and postmortem analyses to support knowledge sharing and continuous improvement.
- Participate in specialized equipment and product training, including international travel outside of the U.S.
What you'll need
- Bachelor’s degree with 2+ years of demonstrated experience or equivalent combination of education and experience in engineering applications.
- Hands-on experience with semiconductor equipment, metrology inspection, or other complex automated systems.
- Demonstrated ability to troubleshoot complex systems involving electrical, electronic, mechanical, motion-control, laser/optical, and software interfaces.
- Experience using system logs, diagnostic data, inspection reports, and test results to identify failures and determine corrective actions.
- Experience working directly with Field Service teams and customers on technical escalations and cross-functional coordination.
Nice to have
- Project management and customer relations experience leading multi-disciplined teams to resolve complex technical issues.
- Experience with 4 Point Probe Sheet Resistance and Hall metrology.
- Experience with MOKE metrology.
More semiconductor jobs: KLA Corporation jobs · Equipment engineering jobs · Austin jobs
This role has been open 0 days — well below the 54-day median for Semiconductor Equipment Engineering roles.
Semiconductor Equipment Engineering · Manufacturing Equipment
|
Open roles in category
3852
|
Median days open
54 d
|
Category median salary (all employers)
$125k
|
See the full market breakdown ▾Category comparison, and who else is hiring
| Metric | KLA Corporation | All employers we track in this specialty (3852 roles · 83 employers) |
|---|---|---|
| Open roles in this specialty | 309 | 3852 |
| Open roles in the wider Process, Fab & Equipment family | 533 | 10063 · 104 employers |
| Median days open | 60 d | 54 d (+6 d vs this employer) |
| Median salary (USD postings) | — | $125k |
Who's hiring in this category
- Applied Materials · 658 open roles · median 54 d
- Lam Research · 567 open roles · median 40 d
- KLA Corporation (this employer) · 297 open roles · median 61 d
- Micron Technology · 243 open roles · median 51 d
- ASML · 186 open roles · median 82 d
- ASM International · 152 open roles · median 82 d
How we counted: 3852 open Semiconductor Equipment Engineering (Manufacturing Equipment) roles from 83 employers tracked in the SemiconductorJobs index, counted 2 Nov 2026. Specialty figures count only roles carrying this exact specialty label, so an employer's related work in neighbouring specialties is not included there — it is counted in the wider Process, Fab & Equipment family row. Figures refresh nightly.