Senior Engineer II, Product Support - NPI
Originally posted 12 June 2026 by the employer.
Support early engagement, builds, and field readiness for ALD, PEALD, EPI, PECVD, and CVD platforms.
About the role
As a Senior Engineer II, Product Support - NPI, you will lead early engagement and field readiness for new product introductions (NPI), ensuring the deployment of ASM tools across customer sites. You will operate across demo labs, manufacturing environments, and customer fabs to support tool builds, validate readiness, and enable installations for technologies such as ALD, PEALD, EPI, PECVD, or CVD.
What you'll do
- Partner with Global Product Support (GPS) and field teams to install, start up, and verify tool performance against specifications at customer sites. - Engage early in demo labs and support initial tool builds at manufacturing facilities to ensure readiness for customer shipment. - Train local Field Service Engineers (FSEs) and confirm local teams are fully qualified to independently support tools. - Support regional escalations during NPI and drive rapid issue resolution. - Travel domestically and internationally as required (typically 50% minimum, including extended travel).
What you'll need
- Bachelor’s degree in a technical field (Engineering, Chemistry, Computer Science) or equivalent technical training, OR an Associate’s degree in a technical field with 6+ years of in-fab experience. - 3+ years of experience at ASM or directly related experience with ALD, PEALD, EPI, PECVD, or CVD. - Experience supporting tool installation, qualification, and ramp in semiconductor fabs. - Knowledge of structured troubleshooting and hypothesis-based problem solving. - Familiarity with escalation management and field support models.
Nice to have
- Experience with ASM platforms such as XP8, Synergis, Intrepid, or Prominis. - 5+ years of experience in the electronic or semiconductor industry. - Advanced electrical, mechanical, and overall system knowledge spanning hardware, software, and process. - Proficiency with Microsoft Word, Excel, SharePoint, and familiarity with SAP.
This role has been open 133 days — well above the 55-day median for Semiconductor Equipment Engineering roles.
Semiconductor Equipment Engineering · Manufacturing Equipment
|
Open roles in category
3892
|
Median days open
55 d
|
Median salary
$126k
|
See the full market breakdown ▾Category comparison, and who else is hiring
| Metric | ASM International | All employers we track in this specialty (3892 roles · 83 employers) |
|---|---|---|
| Open roles in this specialty | 156 | 3892 |
| Open roles in the wider Process, Fab & Equipment family | 259 | 10080 · 106 employers |
| Median days open | 81 d | 55 d (+26 d vs this employer) |
| Median salary (USD postings) | — | $126k |
Who's hiring in this category
- Applied Materials · 641 open roles · median 53 d
- Lam Research · 573 open roles · median 38 d
- Micron Technology · 285 open roles · median 48 d
- KLA Corporation · 274 open roles · median 68 d
- ASML · 183 open roles · median 73 d
- ASM International (this employer) · 163 open roles · median 86 d
How we counted: 3892 open Semiconductor Equipment Engineering (Manufacturing Equipment) roles from 83 employers tracked in the SemiconductorJobs index, counted 23 Oct 2026. Specialty figures count only roles carrying this exact specialty label, so an employer's related work in neighbouring specialties is not included there — it is counted in the wider Process, Fab & Equipment family row. Figures refresh nightly.