Senior Director, R&D Operational Excellence & Partnership - Bangalore

Originally posted 28 September 2026 by the employer.

About the role

This role involves combining strategic partner governance with benchmark-driven delivery intelligence to translate KPI insights and productivity data into actionable steering decisions across the R&D organization, driving measurable productivity gains.

What you'll do

• Own and continuously enhance the partner governance framework across the R&D ecosystem.
• Serve as the senior point of contact for key internal and external partners, ensuring alignment on strategic priorities, deliverables, interdependencies, resource commitments, execution timelines, and capacity planning.
• Lead Monthly and Quarterly Business Reviews (MBRs/QBRs) and governance forums.
• Define, implement, and monitor SLAs, OLAs, partner scorecards, and benchmark-driven performance frameworks.
• Establish and govern KPI definitions, data standards, reporting processes, and predictive planning dashboards.
• Partner with CoC Heads and Finance on budget, headcount, and capacity planning, while proactively managing delivery, quality, compliance, dependency, and ecosystem risks through structured governance and escalation management.

What you'll need

• Executive-level stakeholder management and influencing skills.
• Strong partnership leadership capabilities, able to operate effectively at both the strategic relationship level and the hands-on analytical level.
• Proven ability to translate ambiguity into structured operating models, actionable plans, and measurable business outcomes.
• Strong problem-solving and decision-making skills, with a data-driven approach to prioritisation, risk management, and performance improvement.
• Excellent written and verbal communication skills.
• High degree of business acumen, analytical rigour, and the ability to transform complex data into actionable insights and strategic decisions.
• Fluent English with strong business communication skills, both written and verbal.

Skills: partner governance framework, operational excellence, MBRs/QBRs, SLAs, KPI definitions, budget, headcount, and capacity planning