RMA Engineer, Sr. – Hyperscaler/Server Products
$111,300 - $166,900 USD yearly
Originally posted 1 July 2026 by the employer.
About the role
The RMA Engineer manages and processes Return Material Authorizations (RMAs) for hyperscaler and enterprise server products. The role evaluates, troubleshoots, and dispositions returned hardware while validating configurations for hyperscaler environments including AWS, Azure, and GCP.
What you'll do
- Review and log returned server components and systems while maintaining RMA records and audit documentation for compliance. - Diagnose hardware failures down to the component level and perform root cause analysis to support corrective actions. - Execute test plans for replacement parts and repaired units. - Validate server SKUs and configurations for hyperscaler environments (AWS, Azure, GCP). - Track reasons for returns and generate reports for trend analysis. - Coordinate repair, upgrade, and return-to-service processes, and conduct cycle counts of RMA units.
What you'll need
- Bachelor's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or a related field with 2+ years of hardware engineering or related work experience (or Master's degree with 1+ year, or PhD). - Experience diagnosing hardware failures down to the component level and performing root cause analysis. - Experience executing test plans for replacement hardware and repaired units.
Nice to have
- 2–4 years of experience in hardware troubleshooting or sustaining engineering. - Familiarity with hyperscaler server hardware (CPU, memory, storage) and cloud platforms (AWS, Azure, GCP). - Debugging and soldering skills, with micro miniature soldering preferred. - Knowledge of server architecture, networking (TCP/IP, DNS), and hardware interfaces. - Experience with automation tools (Ansible, Puppet) and scripting (Python, Bash). - Familiarity with server validation processes, performance tuning, compliance standards, and ESD handling.
Skills: RMA, hardware failures, root cause analysis, hyperscaler, server architecture
This role has been open 111 days — well above the 43-day median for Post-Silicon Validation roles.
Post-Silicon Validation · Silicon Validation
|
Open roles in category
420
|
Median days open
43 d
|
Median salary
$168k
|
See the full market breakdown ▾Category comparison, skills in demand, and who else is hiring
| Metric | Qualcomm | All employers we track in this specialty (420 roles · 62 employers) |
|---|---|---|
| Open roles in this specialty | 38 | 420 |
| Open roles in the wider Silicon Validation & Test family | 133 | 2244 · 112 employers |
| Median days open | 27 d | 43 d (−16 d vs this employer) |
| Median salary (USD postings) | — | $168k |
Skills observed across this category: RMA, hardware failures, root cause analysis, hyperscaler, server architecture
Who's hiring in this category
- AMD · 57 open roles · median 47 d
- Micron Technology · 38 open roles · median 39 d
- Qualcomm (this employer) · 38 open roles · median 27 d
- NVIDIA · 26 open roles · median 24 d
- Microchip Technology · 22 open roles · median 72 d
- Graphcore · 20 open roles · median 125 d
How we counted: 420 open Post-Silicon Validation (Silicon Validation) roles from 62 employers tracked in the SemiconductorJobs index, counted 21 Oct 2026. Specialty figures count only roles carrying this exact specialty label, so an employer's related work in neighbouring specialties is not included there — it is counted in the wider Silicon Validation & Test family row. Figures refresh nightly.