Originally posted 18 September 2026 by the employer — open 1 day.
About the role
This role provides technical support for AMD Embedded processors, platforms, software, and development tools. You will serve as a key technical interface between customers, field teams, and engineering organizations.
What you'll do
- Drive customer technical support activities from investigation through resolution.
- Debug complex hardware, software, firmware, and system-level issues.
- Reproduce customer-reported issues in laboratory environments and perform root cause analysis.
- Partner with engineering teams to resolve product defects and technical escalations.
- Create and maintain technical documentation, knowledge articles, troubleshooting guides, and FAQs.
- Develop automation tools, scripts, and AI-assisted debugging solutions to improve support effectiveness.
What you'll need
- Technical troubleshooting, applications engineering, customer support, or related engineering experience.
- Experience with embedded systems, hardware design, software development, or platform-level debugging.
- Understanding of computer architecture, operating systems, digital design, or embedded computing platforms.
- Experience investigating and resolving complex technical problems independently.
- Strong analytical, troubleshooting, and communication skills.
- Ability to collaborate effectively within cross-functional and global teams.
Nice to have
- Experience with AMD Embedded processor, APU, or CPU architectures.
- Board bring-up, firmware, BIOS, BSP, or device driver development.
- High-speed interfaces such as PCIe, Ethernet, DDR, USB, MIPI, DisplayPort, video, RF, or networking technologies.
- Hardware debugging using oscilloscopes, logic analyzers, protocol analyzers, and other laboratory equipment.
- Software development or scripting using C, C++, Python, Shell, PowerShell, or similar technologies.
- System validation, performance analysis, and debug methodologies.
- AI-assisted debugging, automation, and knowledge management solutions.
Skills: technical support, embedded processors, platform technologies, board bring-up, device driver development
This role has been open 0 days — well below the 46-day median for Applications FAE roles.
Applications FAE · Systems Software
|
Open roles in category
76
|
Median days open
46 d
|
Median salary
$177k
|
See the full market breakdown ▾Category comparison, skills in demand, and who else is hiring
| Metric | AMD | All employers we track in this specialty (76 roles · 25 employers) |
|---|---|---|
| Open roles in this specialty | 9 | 76 |
| Median days open | 37 d | 46 d (−9 d vs this employer) |
| Median salary (USD postings) | — | $177k |
Skills observed across this category: technical support, embedded processors, platform technologies, board bring-up, device driver development
Who's hiring in this category
- Qualcomm · 12 open roles · median 51 d
- Microchip Technology · 11 open roles · median 47 d
- AMD (this employer) · 9 open roles · median 37 d
- Infineon Technologies · 7 open roles · median 31 d
- NVIDIA · 7 open roles · median 43 d
- NXP Semiconductors · 6 open roles · median 50 d
How we counted: 76 open Applications FAE (Systems Software) roles from 25 employers tracked in the SemiconductorJobs index, counted 19 Sept 2026. Specialty figures count only roles carrying this exact specialty label, so an employer's related work in neighbouring specialties is not included there. Figures refresh nightly.