$224,000 - $431,250 USD yearly
Support resilience across the DGX Cloud platform during disruptions.
Originally posted November 12, 2026 by the employer.
About the role
This role leads the incident management team responsible for maintaining the resilience of the DGX Cloud platform during disruptions. The team manages the full lifecycle of incident management—from detection and response through root cause analysis, corrective action, and prevention—to sustain AI research operations at scale.
What you'll do
- Build and lead the incident management team, including incident commanders and operations engineers, setting clear expectations and identifying development opportunities.
- Partner with the technical lead in a split ownership model to align priorities and execution, owning team health, delivery cadence, and people development.
- Manage the weekly operating rhythm, including incident reviews, operational reviews, on-call health checks, and work flow.
- Drive follow-through on team outputs, including reliable incident data, root cause and corrective action reports, and action items tracked to completion.
- Identify gaps in team capabilities, processes, and coverage, and implement initiatives to close them.
- Maintain the health of the on-call rotation by managing alert load, clear paths for blocking issues, and balanced workload distribution.
What you'll need
- BS in Computer Science, Engineering, or a related field, or equivalent experience.
- 10+ overall years of experience in operations, site reliability engineering, or incident management.
- 5+ years of experience leading and managing engineering or operations teams.
- Experience leading an operations, SRE, or incident management team in a high-stakes production environment.
- Demonstrated track record of driving reliability outcomes, follow-through on corrective actions, and measurable operational improvement.
- Experience leading teams through incident response and turning incidents into lasting systemic improvements.
- Experience partnering with a technical lead or peer in a split ownership model, with clear accountability for people and execution.
Skills: incident management, SRE, reliability, root cause analysis, DGX Cloud
More semiconductor jobs: NVIDIA jobs · California jobs
First seen in our index 0 days ago, well below the 58-day median for Infrastructure/Platform Software roles.
Infrastructure/Platform Software · Infrastructure Platform
|
Open roles in category
1040
|
Median days since first seen
58 d
|
Category median salary (all employers)
$236k
|
See the full market breakdown ▾Category comparison, skills in demand, and who else is hiring
| Metric | NVIDIA | All employers we track in this specialty (1040 roles · 92 employers) |
|---|---|---|
| Open roles in this specialty | 358 | 1040 |
| Open roles in the wider Software, Firmware & Systems family | 1287 | 6854 · 181 employers |
| Median days since first seen | 60 d | 58 d (−2 d vs this employer) |
| Median salary (USD postings) | n/a | $236k |
Skills observed across this category: incident management, SRE, reliability, root cause analysis, DGX Cloud
Who's hiring in this category
- NVIDIA (this employer) · 353 open roles · median 63 d
- Qualcomm · 65 open roles · median 59 d
- AMD · 55 open roles · median 38 d
- Graphcore · 47 open roles · median 120 d
- Arm Holdings · 38 open roles · median 17 d
- Cerebras · 36 open roles · median 109 d
How we counted: 1040 open Infrastructure/Platform Software (Infrastructure Platform) roles from 92 employers tracked in the SemiconductorJobs index, counted 14 Nov 2026. Specialty figures count only roles carrying this exact specialty label, so an employer's related work in neighbouring specialties is not included there, and is counted in the wider Software, Firmware & Systems family row. Days are counted from when our index first saw each posting, not from the employer's original posting date.