IT Infrastructure Support Specialist - Milpitas, CA, United States
$70,000 - $90,000 USD yearly
Originally posted 12 October 2026 by the employer.
About the role
Diodes Incorporated is seeking an IT Infrastructure Engineer to maintain company network and server equipment and support end-users throughout our U.S. operations, including our Global Headquarters.
What you'll do
- Provide Tier 2 technical support for desktop, laptop, printer, mobile device, and application issues.
- Support user onboarding and offboarding, including account provisioning, equipment deployment, and access management.
- Maintain and support Windows Server environments, Active Directory, DNS, DHCP, and related infrastructure services.
- Install, configure, monitor, and troubleshoot switches, routers, wireless access points, and firewalls.
- Monitor infrastructure performance, capacity, and availability and proactively identify improvement opportunities.
- Implement and maintain security best practices, including patch management, endpoint security, and access controls.
What you'll need
- Bachelor's degree in Information Technology or a related field.
- At least 3-5 years of experience with help desk or network-related duties.
- Vendor certifications such as CompTIA, Microsoft, Cisco, Palo Alto, or VMware are preferred.
Skills: network, server equipment, Windows Server, Active Directory, switches, routers, firewalls
This role has been open 2 days — well below the 58-day median for Infrastructure/Platform Software roles.
Infrastructure/Platform Software · Networking Software
|
Open roles in category
39
|
Median days open
58 d
|
Median salary
$259k
|
See the full market breakdown ▾Category comparison, skills in demand, and who else is hiring
| Metric | Diodes Incorporated | All employers we track in this specialty (39 roles · 10 employers) |
|---|---|---|
| Open roles in this specialty | 1 | 39 |
| Open roles in the wider Software, Firmware & Systems family | 3 | 6149 · 145 employers |
| Median days open | 2 d | 58 d (−56 d vs this employer) |
| Median salary (USD postings) | — | $259k |
Skills observed across this category: network, server equipment, Windows Server, Active Directory, switches, routers
Who's hiring in this category
- NVIDIA · 23 open roles · median 55 d
- AMD · 3 open roles · median 28 d
- Eridu AI · 3 open roles · median 133 d
- Arm Holdings · 2 open roles · median 189 d
- Broadcom · 2 open roles · median 12 d
- Upscale AI · 2 open roles · median 80 d
How we counted: 39 open Infrastructure/Platform Software (Networking Software) roles from 10 employers tracked in the SemiconductorJobs index, counted 15 Oct 2026. Specialty figures count only roles carrying this exact specialty label, so an employer's related work in neighbouring specialties is not included there — it is counted in the wider Software, Firmware & Systems family row. Figures refresh nightly.