Manager III, Customer Engineer - United States
Originally posted 1 September 2026 by the employer.
About the role
This role involves managing a team of customer engineers and maintaining customer relationships within a specific district.
What you'll do
- Develop and maintain customer relationships with relevant individuals at all levels.
- Manage, coach, and direct customer engineers, including salary and career planning, and performance appraisals.
- Initiate necessary business reports and act as the prime interface with Product Divisions for tech support, training, spares, and reliability.
- Monitor the CSD Award Program and the mentor program for new engineers.
- Execute escalation procedures and conduct account planning with the District Sales Engineer.
- Plan, report, and execute system installations, including pre-facility meetings, start-up meetings, and process support identification.
- Manage RMA procedures and track customer engineer hours and effectiveness.
What you'll need
- Experience working on issues where analysis of situation or data requires review of relevant factors.
- Ability to receive assignments in the form of objectives with goals and processes to meet them.
- Capability to provide direction to employees according to established policies and management guidance.
- Proficiency in exercising judgment within defined procedures and policies to determine appropriate action.
- Strong interpersonal skills to gain cooperation and present technical information on specific projects or schedules.
Skills: customer engineer, customer relationship, system installation, field engineering, product divisions
This role has been open 47 days — below the 54-day median for Semiconductor Equipment Engineering roles.
Semiconductor Equipment Engineering · Manufacturing Equipment
|
Open roles in category
3768
|
Median days open
54 d
|
Median salary
$126k
|
See the full market breakdown ▾Category comparison, skills in demand, and who else is hiring
| Metric | Applied Materials | All employers we track in this specialty (3768 roles · 81 employers) |
|---|---|---|
| Open roles in this specialty | 622 | 3768 |
| Open roles in the wider Process, Fab & Equipment family | 1116 | 9877 · 109 employers |
| Median days open | 53 d | 54 d (−1 d vs this employer) |
| Median salary (USD postings) | — | $126k |
Skills observed across this category: customer engineer, customer relationship, system installation, field engineering, product divisions
Who's hiring in this category
- Applied Materials (this employer) · 611 open roles · median 54 d
- Lam Research · 559 open roles · median 44 d
- Micron Technology · 282 open roles · median 45 d
- KLA Corporation · 251 open roles · median 68 d
- ASML · 190 open roles · median 72 d
- ASM International · 161 open roles · median 86 d
How we counted: 3768 open Semiconductor Equipment Engineering (Manufacturing Equipment) roles from 81 employers tracked in the SemiconductorJobs index, counted 18 Oct 2026. Specialty figures count only roles carrying this exact specialty label, so an employer's related work in neighbouring specialties is not included there — it is counted in the wider Process, Fab & Equipment family row. Figures refresh nightly.