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Upscale AI

Forward-Deployed Engineer – AI Fabric (Data Center Switching / SONiC)

Upscale AI Remote friendly (US - Santa Clara, CA, United States) Full-time 5 months ago
Applications & FAE

$180,000 - $285,000 USD yearly

Originally posted 14 June 2026 by the employer.

About the role

As a Forward-Deployed Engineer – AI Fabric (Data Center Switching / SONiC), you will focus on lab environments, runbook automation, and Professional Services work to deploy, validate, and stabilize customer AI fabric environments.

What you'll do

  • Deploy, validate, and stabilize customer AI fabric environments on-site and remotely.
  • Build lab environments to reproduce and resolve customer field issues.
  • Write operational runbooks that power the internal AI monitoring agent.
  • Deliver Professional Services engagements from initial scoping through customer handoff.
  • Collaborate with engineering, product, and sales teams while performing fabric-level triage alongside switching specialists.
  • Support customers through hands-on deployment, hardware bring-up, and technical escalations to achieve stable production fabrics.

What you'll need

  • Experience in forward-deployed engineering, technical support, or professional services for data center switching.
  • Working knowledge of SONiC or Linux-based network operating systems.
  • Hands-on experience with lab reproduction and troubleshooting of networking issues.
  • Experience developing operational runbooks or automation workflows.

Skills: AI fabric issues, Ethernet troubleshooting, L2/L3 forwarding, QoS, AI agent

More semiconductor jobs: Field applications engineer jobs · California jobs

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US - Santa Clara, CA, United States
Hybrid
Full-time
$180,000 - $285,000 USD yearly
5 months ago

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