Field Service Productivity Coordinator (Non-Tech PM)
$68,000 - $93,500 USD yearly
Originally posted 6 August 2026 by the employer. Relisted by the employer on 3 November 2026.
About the role
The Field Service Productivity Coordinator is responsible for executing and coordinating Customer Engineering operational support activities that enable service readiness, uptime, quality compliance, and customer commitments.
What you'll do
- Execute and coordinate Service Orders, RTS, TES, and parts disposition in alignment with CE and Supply Chain processes.
- Maintain materials, tooling, and spares readiness while leading weekly parts reviews with Spares Planning and FSO.
- Own operational KPI tracking and reporting, including SO cycle time, IWN quality, materials aging, training compliance, and productivity.
- Analyze trends, identify operational risks, and drive standard countermeasures to closure.
- Support workforce productivity through scheduling coordination, timecard accuracy, and coverage planning.
- Manage operational administration tasks such as IWN updates, iCapability Plus approvals, TES workflows, parts returns, and WIP/WDRs/OnDemand billing.
What you'll need
- Experience in field service operations, CE support, logistics, or semiconductor equipment environments.
- Proficiency with service management or workflow systems.
- Demonstrated organizational skills with the ability to manage multiple priorities.
- Effective written and verbal communication skills.
Nice to have
- Experience supporting Customer Engineers / Field Service Engineers.
- Knowledge of materials logistics, RMAs, TES, and Service Order workflows.
- Familiarity with Applied Materials CE processes and BKMs.
- Experience with KPI tracking and continuous improvement.
More semiconductor jobs: Applied Materials jobs · Equipment engineering jobs · Austin jobs
This role has been open 88 days — well above the 55-day median for Semiconductor Equipment Engineering roles.
Semiconductor Equipment Engineering · Manufacturing Equipment
|
Open roles in category
3875
|
Median days open
55 d
|
Category median salary (all employers)
$125k
|
See the full market breakdown ▾Category comparison, and who else is hiring
| Metric | Applied Materials | All employers we track in this specialty (3875 roles · 82 employers) |
|---|---|---|
| Open roles in this specialty | 667 | 3875 |
| Open roles in the wider Process, Fab & Equipment family | 1175 | 10074 · 105 employers |
| Median days open | 55 d | 55 d (same as this employer) |
| Median salary (USD postings) | — | $125k |
Who's hiring in this category
- Applied Materials (this employer) · 662 open roles · median 55 d
- Lam Research · 560 open roles · median 41 d
- KLA Corporation · 309 open roles · median 61 d
- Micron Technology · 248 open roles · median 50 d
- ASML · 193 open roles · median 77 d
- ASM International · 155 open roles · median 83 d
How we counted: 3875 open Semiconductor Equipment Engineering (Manufacturing Equipment) roles from 82 employers tracked in the SemiconductorJobs index, counted 3 Nov 2026. Specialty figures count only roles carrying this exact specialty label, so an employer's related work in neighbouring specialties is not included there — it is counted in the wider Process, Fab & Equipment family row. Figures refresh nightly.