Director, Sustaining Engineering - Milpitas, California, United States
Originally posted 23 October 2026 by the employer.
About the role
The Director, Sustaining Engineering leads the function supporting deployed systems and data center infrastructure, focusing on reliability, serviceability, availability, and continuous improvement.
What you'll do
- Lead and develop the sustaining engineering function, defining priorities, operating rhythms, and metrics for the multidisciplinary engineering team. - Manage advanced technical support paths for deployed-system issues, ensuring triage, root cause analysis, containment, and corrective actions. - Partner with product development, operations, manufacturing, quality, sourcing, and suppliers to resolve hardware, firmware, software, and system reliability issues. - Leverage fleet telemetry, service data, repair information, and failure analysis outputs to identify trends, quantify impact, and prioritize engineering improvements. - Define requirements for sustaining engineering tools, workflows, laboratory capability, returned materials handling, and data infrastructure. - Drive feedback loops from deployed-system field performance into design, validation, manufacturing, supplier quality, and serviceability.
What you'll need
- Leadership experience heading sustaining engineering, reliability engineering, failure analysis, hardware systems engineering, or data center infrastructure engineering teams. - Strong technical background in deployed-system reliability, root cause analysis, corrective action, and serviceability for complex hardware-based systems. - Experience managing multidisciplinary teams across failure analysis, systems engineering, firmware and software support, data engineering, and quality disciplines. - Technical background working across hardware, firmware, software, operations, quality, manufacturing, and supplier organizations to resolve system issues. - Demonstrated experience analyzing telemetry, quality data, service records, and failure-analysis outputs to guide engineering decisions.
Skills: sustaining engineering, reliability, failure analysis, root cause analysis, data center
This role has been open 0 days — well below the 53-day median for Reliability Engineering roles.
Reliability Engineering · Reliability Engineering
|
Open roles in category
459
|
Median days open
53 d
|
Median salary
$154k
|
See the full market breakdown ▾Category comparison, skills in demand, and who else is hiring
| Metric | Graphcore | All employers we track in this specialty (459 roles · 71 employers) |
|---|---|---|
| Open roles in this specialty | 3 | 459 |
| Open roles in the wider Process, Fab & Equipment family | 14 | 10080 · 106 employers |
| Median days open | 2 d | 53 d (−51 d vs this employer) |
| Median salary (USD postings) | — | $154k |
Skills observed across this category: sustaining engineering, reliability, failure analysis, root cause analysis, data center
Who's hiring in this category
- Micron Technology · 82 open roles · median 127 d
- Infineon Technologies · 32 open roles · median 46 d
- Renesas Electronics · 27 open roles · median 39 d
- Applied Materials · 19 open roles · median 53 d
- STMicroelectronics · 19 open roles · median 29 d
- Analog Devices · 18 open roles · median 63 d
How we counted: 459 open Reliability Engineering (Reliability Engineering) roles from 71 employers tracked in the SemiconductorJobs index, counted 23 Oct 2026. Specialty figures count only roles carrying this exact specialty label, so an employer's related work in neighbouring specialties is not included there — it is counted in the wider Process, Fab & Equipment family row. Figures refresh nightly.