Customer Support Technician III - Chandler, AZ, United States
$23 - $31 USD hourly
Originally posted 27 October 2026 by the employer.
About the role
The Customer Support Technician III provides preventive maintenance, remedial maintenance, and start-up activities across customer accounts in Chandler, AZ. The role focuses on verifying operational quality and maintaining uptime across Applied Materials systems.
What you'll do
- Execute daily, weekly, monthly, quarterly, biannual, and annual periodic maintenance, as well as wet cleans on system equipment within established time frames. - Assist in planning daily work schedules within assigned territories for preventive maintenance and remedial maintenance, using escalation policies for down situations. - Perform TIER II start-ups within established schedules and assist on TIER III start-ups, warranty work, paid service, and service contract activities. - Troubleshoot and correct process variations on systems with assistance from senior engineers, identifying process-related system problems. - Track equipment performance, plan uptime improvements, and apply Quality Improvement Process methods and Statistical Process Control concepts. - Serve as a company liaison with customer front-line management on technical and administrative matters during support meetings and project reviews.
What you'll need
- Proficiency in a range of analytical processes and procedures to carry out equipment maintenance tasks. - Working knowledge of Statistical Process Control and Quality Improvement Process methods. - Ability to troubleshoot and resolve atypical equipment and process variation issues based on existing procedures. - Ability to meet physical demands including lifting up to 35 lbs., standing for extended periods, working in tight spaces, climbing stairs and ladders, and distinguishing between colors. - Ability to work in clean room environments wearing Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.
This role has been open 0 days — well below the 56-day median for Semiconductor Equipment Engineering roles.
Semiconductor Equipment Engineering · Manufacturing Equipment
|
Open roles in category
3883
|
Median days open
56 d
|
Median salary
$126k
|
See the full market breakdown ▾Category comparison, and who else is hiring
| Metric | Applied Materials | All employers we track in this specialty (3883 roles · 84 employers) |
|---|---|---|
| Open roles in this specialty | 663 | 3883 |
| Open roles in the wider Process, Fab & Equipment family | 1160 | 10147 · 107 employers |
| Median days open | 55 d | 56 d (−1 d vs this employer) |
| Median salary (USD postings) | — | $126k |
Who's hiring in this category
- Applied Materials (this employer) · 644 open roles · median 56 d
- Lam Research · 571 open roles · median 39 d
- KLA Corporation · 292 open roles · median 67 d
- Micron Technology · 271 open roles · median 50 d
- ASML · 183 open roles · median 81 d
- ASM International · 157 open roles · median 84 d
How we counted: 3883 open Semiconductor Equipment Engineering (Manufacturing Equipment) roles from 84 employers tracked in the SemiconductorJobs index, counted 27 Oct 2026. Specialty figures count only roles carrying this exact specialty label, so an employer's related work in neighbouring specialties is not included there — it is counted in the wider Process, Fab & Equipment family row. Figures refresh nightly.