Customer Quality Control Engineer - San Jose, United States
Originally posted 28 October 2026 by the employer.
About the role
Serve as the primary quality and reliability interface between Renesas and key AI datacenter customers for AI High Density Power (HDP) Modules product families. The position manages customer qualifications, field escalations, and cross-functional quality alignment spanning internal design, reliability engineering, and supplier quality.
What you'll do
- Lead customer qualification activities for new AI power module products, ensuring ramp readiness by meeting customer-specific qualification requirements and timelines. - Own the end-to-end resolution of customer quality escalations and field returns using structured methodologies including 8D, Six Sigma, and Root Cause Analysis (RCA). - Drive the closure of corrective and preventive actions (CAPA) and report quality performance metrics, defect rate trends, and return analyses to internal and external stakeholders. - Partner with Quality & Reliability Design Engineers to align qualification programs, leverage DfR outputs, and analyze field failure data. - Coordinate with Supplier Quality Engineers on component and PCBA quality issues, incoming material quality data, FMEA reviews, and supply-chain corrective actions. - Support development of FMEAs, control plans, and process qualification documentation to mitigate quality risks before customer impact.
What you'll need
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field. - 7–12+ years of experience in the semiconductor or power electronics industry, with direct customer-facing quality or applications engineering experience. - Hands-on experience qualifying power modules, power semiconductors, or PCB assemblies. - Proficiency with 8D, Root Cause Analysis (RCA), Six Sigma, or equivalent methodologies for issue containment and corrective action. - Familiarity with Design for Reliability (DfR) principles, qualification test methods (such as HTOL, PCT, TC), and reliability data interpretation. - Working knowledge of PCB assembly processes including surface mount technology (SMT), component selection, and manufacturing quality controls. - Experience with FMEAs, Cpk/SPC, CAPA processes, and supplier or process audits.
Nice to have
- Experience supporting AI hyperscaler or cloud datacenter customer qualifications for power delivery products. - Familiarity with automotive or commercial quality standards (AEC-Q100, AEC-Q200, ISO 9001, IATF 16949) and their application to high-reliability electronics. - Knowledge of failure analysis techniques (SEM/EDX, cross-section, thermal imaging) used in root cause investigations. - Experience with statistical process control (SPC) and data analysis tools.
Skills: customer qualification, 8D, RCA, HTOL, AEC-Q100, FMEA
This role has been open 0 days — well below the 55-day median for Reliability Engineering roles.
Reliability Engineering · Reliability Engineering
|
Open roles in category
466
|
Median days open
55 d
|
Median salary
$150k
|
See the full market breakdown ▾Category comparison, skills in demand, and who else is hiring
| Metric | Renesas Electronics | All employers we track in this specialty (466 roles · 73 employers) |
|---|---|---|
| Open roles in this specialty | 25 | 466 |
| Open roles in the wider Process, Fab & Equipment family | 202 | 10289 · 109 employers |
| Median days open | 23 d | 55 d (−32 d vs this employer) |
| Median salary (USD postings) | — | $150k |
Skills observed across this category: customer qualification, 8D, RCA, HTOL, AEC-Q100, FMEA
Who's hiring in this category
- Micron Technology · 78 open roles · median 113 d
- Infineon Technologies · 35 open roles · median 41 d
- Renesas Electronics (this employer) · 24 open roles · median 33 d
- STMicroelectronics · 20 open roles · median 27 d
- Analog Devices · 18 open roles · median 68 d
- Applied Materials · 18 open roles · median 60 d
How we counted: 466 open Reliability Engineering (Reliability Engineering) roles from 73 employers tracked in the SemiconductorJobs index, counted 28 Oct 2026. Specialty figures count only roles carrying this exact specialty label, so an employer's related work in neighbouring specialties is not included there — it is counted in the wider Process, Fab & Equipment family row. Figures refresh nightly.