Customer Failure Analysis Engineer - San Jose, United States
Originally posted 9 October 2026 by the employer.
This role focuses on WD failure analysis automation and data analytics.
About the role
This role involves data analytics and automation for customer failure analysis requests, focusing on enhancing analytics, reporting dashboards, and automating electrical and mechanical failure analysis work.
What you'll do
- Define and document requirements for Data Analytics / LLM FA projects and assist with implementation. - Help Electrical and Mechanical lab Engineers automate their processes. - Assist with migration of visualizations from Spotfire to Apache Superset or Microsoft Power BI. - Use Machine Learning, SQL, and Python to create FA dashboard improvements. - Collaborate with FA teams to drive project progress. - Act as the FA Team resident expert and spokesperson for DA / LLM / AI / SQL / dashboard technical topics.
What you'll need
- Knowledge and experience with Data Analytics, Python, C++, and SQL. - Knowledge of LLM (Large Language Models)/AI. - BS/MS in Computer Science/Data Science or equivalent with Machine Learning coursework completed.
Nice to have
- Prior industry experience. - Experience with Apache Superset, Devin, Power BI.
Skills: Data Analytics, LLM, AI, SQL, Python, FA reports
This role has been open 0 days — well below the 48-day median for Failure Analysis Engineering roles.
Failure Analysis Engineering · Failure Analysis
|
Open roles in category
188
|
Median days open
48 d
|
Median salary
$116k
|
See the full market breakdown ▾Category comparison, skills in demand, and who else is hiring
| Metric | Western Digital | All employers we track in this specialty (188 roles · 39 employers) |
|---|---|---|
| Open roles in this specialty | 6 | 188 |
| Open roles in the wider Process, Fab & Equipment family | 175 | 9796 · 108 employers |
| Median days open | 58 d | 48 d (+10 d vs this employer) |
| Median salary (USD postings) | — | $116k |
Skills observed across this category: Data Analytics, LLM, AI, SQL, Python, FA reports
Who's hiring in this category
- Micron Technology · 33 open roles · median 66 d
- Lam Research · 14 open roles · median 44 d
- GlobalFoundries · 12 open roles · median 17 d
- Infineon Technologies · 12 open roles · median 41 d
- AMD · 11 open roles · median 71 d
- Intel Corporation · 11 open roles · median 30 d
How we counted: 188 open Failure Analysis Engineering (Failure Analysis) roles from 39 employers tracked in the SemiconductorJobs index, counted 9 Oct 2026. Specialty figures count only roles carrying this exact specialty label, so an employer's related work in neighbouring specialties is not included there — it is counted in the wider Process, Fab & Equipment family row. Figures refresh nightly.