Technical Services Director, Global Data Center & Lab Infrastructure - Austin, Texas, United States
Originally posted 2 September 2026 by the employer.
Graphcore is looking for a leader for its global HPC platforms and data center environments.
About the role
As Technical Services Director, you will lead the teams that operate and evolve Graphcore's engineering labs, high-performance computing (HPC) platforms, and data center environments globally. You will be accountable for reliable, secure, cost-effective infrastructure that supports demanding engineering, AI, silicon-development, and validation workloads.
What you'll do
- Lead, recruit, mentor, and develop the systems administration, lab operations, and technical services teams.
- Own the reliability, efficiency, protection, safety, supportability, and continuous improvement of engineering labs, HPC systems, and infrastructure facilities.
- Establish service levels, operating standards, escalation paths, performance measures, monitoring, observability, automation, ticketing, and configuration-management practices.
- Translate engineering and customer requirements into infrastructure roadmaps, capacity plans, procurement strategies, operating models, and executable investment programs.
- Lead global infrastructure programs from requirements and business-case development through procurement, deployment, operational readiness, service handoff, expansion, refresh, and decommissioning.
- Develop and lead operating budgets, capital plans, expense frameworks, projections, lifecycle plans, and investment proposals for infrastructure operations and growth.
What you'll need
- Significant leadership experience in global technical infrastructure, engineering labs, systems engineering, HPC, Information Technology operations, or data center services.
- Proven success leading and developing geographically distributed technical teams, including managers and senior individual contributors.
- Deep knowledge of HPC and data center environments, including server architecture, Linux-based systems, accelerators, high-speed interconnects, parallel storage, cluster management, workload scheduling, and monitoring.
- Experience supporting semiconductor development, silicon bring-up, hardware validation, systems engineering, or similarly complex engineering environments.
- A record of developing and executing multi-site infrastructure strategy, capacity plans, lifecycle programs, and operating models.
- Strong procurement and commercial experience, including requirements, supplier evaluation, contract negotiation, purchase-order processes, logistics, and delivery management.
Nice to have
- Experience designing, deploying, or operating large-scale HPC clusters or supercomputing platforms.
- Experience with cluster schedulers, high-performance storage, high-speed networking, and infrastructure automation technologies.
- Experience developing a global lab strategy or managing lab and data center operations across multiple countries.
- Knowledge of data center power distribution, cooling systems, environmental monitoring, and capacity engineering.
- ITIL, program-management, or project-management certification, or equivalent practical experience implementing service-management and delivery frameworks.
- Experience with Visio, Bluebeam, AutoCAD, or other infrastructure design and drafting tools.
Skills: HPC systems, data center, infrastructure roadmaps, AI infrastructure, Linux-based systems
This role has been open 43 days — below the 50-day median for Infrastructure/Platform Software roles.
Infrastructure/Platform Software · Infrastructure Platform
|
Open roles in category
973
|
Median days open
50 d
|
Median salary
$235k
|
See the full market breakdown ▾Category comparison, skills in demand, and who else is hiring
| Metric | Graphcore | All employers we track in this specialty (973 roles · 85 employers) |
|---|---|---|
| Open roles in this specialty | 44 | 973 |
| Open roles in the wider Software, Firmware & Systems family | 89 | 6141 · 145 employers |
| Median days open | 90 d | 50 d (+40 d vs this employer) |
| Median salary (USD postings) | — | $235k |
Skills observed across this category: HPC systems, data center, infrastructure roadmaps, AI infrastructure, Linux-based systems
Who's hiring in this category
- NVIDIA · 289 open roles · median 44 d
- Qualcomm · 61 open roles · median 57 d
- AMD · 57 open roles · median 21 d
- Graphcore (this employer) · 44 open roles · median 90 d
- Intel Corporation · 40 open roles · median 9 d
- Cerebras · 39 open roles · median 80 d
How we counted: 973 open Infrastructure/Platform Software (Infrastructure Platform) roles from 85 employers tracked in the SemiconductorJobs index, counted 15 Oct 2026. Specialty figures count only roles carrying this exact specialty label, so an employer's related work in neighbouring specialties is not included there — it is counted in the wider Software, Firmware & Systems family row. Figures refresh nightly.