Technical Product Support Engineer-Semiconductor Equipment Escalations - USA-AZ-Chandler-KLA, United States
$33 - $48 USD hourly
Originally posted 3 September 2026 by the employer.
Support sophisticated semiconductor capital equipment with advanced troubleshooting.
About the role
This role involves providing advanced troubleshooting support for sophisticated semiconductor capital equipment, focusing on diagnosing and resolving complex optical, electrical, mechanical, electro-mechanical, computer-control, and integrated software issues.
What you'll do
- Serve as the second-level technical escalation resource for ongoing issues involving KLA semiconductor equipment when field product support teams are unable to resolve the problem.
- Assist field engineers with diagnosing, troubleshooting, and debugging sophisticated optical, electrical, mechanical, and electro-mechanical equipment, including computer-control systems and integrated software solutions.
- Perform hands-on, system-level problem solving to identify root cause, determine corrective action, and minimize equipment downtime.
- Collaborate with product specialists, engineering teams, and field organizations to develop an optimized plan of action.
- Document troubleshooting processes, diagnostic results, technical findings, corrective actions, and lessons learned.
- Support equipment installation, relocation, modification, or upgrade activities as needed.
What you'll need
- Demonstrated hands-on equipment problem-solving and troubleshooting experience.
- Experience working with semiconductor manufacturing equipment, semiconductor capital equipment, or other sophisticated capital equipment.
- Ability to troubleshoot integrated systems involving optical, electrical, mechanical, electro-mechanical, computer-control, and software components.
- Ability to perform structured fault isolation and root-cause problem solving.
- Ability to collaborate effectively across field service, product support, engineering, and specialist teams.
- Bachelor's Level Degree and 2 years of related work experience, or Master's Level Degree and 0 years of related work experience.
Skills: troubleshooting, optical equipment, electro-mechanical equipment, field product support, tool installation
This role has been open 41 days — below the 50-day median for Semiconductor Equipment Engineering roles.
Semiconductor Equipment Engineering · Metrology Inspection
|
Open roles in category
193
|
Median days open
50 d
|
Median salary
$159k
|
See the full market breakdown ▾Category comparison, skills in demand, and who else is hiring
| Metric | KLA Corporation | All employers we track in this specialty (193 roles · 23 employers) |
|---|---|---|
| Open roles in this specialty | 75 | 193 |
| Open roles in the wider Process, Fab & Equipment family | 447 | 9877 · 109 employers |
| Median days open | 41 d | 50 d (−9 d vs this employer) |
| Median salary (USD postings) | — | $159k |
Skills observed across this category: troubleshooting, optical equipment, electro-mechanical equipment, field product support, tool installation
Who's hiring in this category
- KLA Corporation (this employer) · 76 open roles · median 41 d
- Applied Materials · 25 open roles · median 65 d
- Onto Innovation · 17 open roles · median 80 d
- Lam Research · 15 open roles · median 44 d
- Micron Technology · 11 open roles · median 50 d
- Entegris · 10 open roles · median 56 d
How we counted: 193 open Semiconductor Equipment Engineering (Metrology Inspection) roles from 23 employers tracked in the SemiconductorJobs index, counted 15 Oct 2026. Specialty figures count only roles carrying this exact specialty label, so an employer's related work in neighbouring specialties is not included there — it is counted in the wider Process, Fab & Equipment family row. Figures refresh nightly.