Technical Enablement Manager, Customer Enablement

Originally posted 12 October 2026 by the employer.

About the role

This role drives alignment and progress across complex, multi-functional initiatives, leading project coordination from early development through product readiness. The Customer Enablement team works hands-on to ensure memory and storage solutions perform reliably in customer environments.

What you'll do

• Lead project planning and execution for multi-functional groups, maintaining coordinated plans, schedules, and dependencies.
• Align engineering, operations, quality, supply chain, and business teams on priorities and decisions to deliver strategic technical initiatives.
• Serve as primary engineering contact for customers, driving validation and qualification activities.
• Monitor project health through metrics and assessments to identify and mitigate schedule, technical, and operational risks.
• Drive issue resolution by managing action items and critical issues to timely closure.
• Deliver program reviews, status reports, risk assessments, and executive updates to support leadership decision-making.

What you'll need

• Bachelor’s degree in Electrical or Computer Engineering or equivalent practical experience.
• 10+ years of experience in DRAM product, build, validation, or related semiconductor engineering fields.
• Demonstrated analytical, troubleshooting, and problem-solving skills.
• Effective communication skills with the ability to present technical information clearly.
• Experience collaborating with multi-functional teams and managing competing priorities.
• Ability to relay technical information to and from enablers and customers, verbally and in writing, at a professional level.
• Ability to use AI/ML/LLMs for productivity and efficiency.

Nice to have

• Experience with cloud, hyperscale, graphics, or similar high-performance computing ecosystems.
• Background in semiconductor manufacturing processes or validation workflows.
• Experience developing validation documentation, tracking systems, or knowledge repositories.

Skills: project planning, multi-functional groups, customer enablement, DRAM product, validation

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