Technical Account Manager, DRAM Business Enablement - San Jose, California, United States
$163,000 - $253,000 USD yearly
Originally posted 11 May 2026 by the employer. Relisted by the employer on 4 September 2026.
Support customer design-in and qualification for DDR DIMMs, discrete LPDDR/DDR, and HBM memory products.
About the role
As Technical Account Manager, DRAM Business Enablement, you will manage customer selection of DRAM-based memory solutions across diverse applications, guiding technical program management, engineering debugging, and design-in qualification. You will support products including DDR DIMMs, discrete LPDDR and DDR DRAM components, and HBM (High Bandwidth Memory) while aligning customer technical requirements with Samsung HQ in Korea.
What you'll do
- Support Datacenter, PC, and consumer DRAM products, enabling DDR memory DIMMs, discrete LPDDR and DDR components, and HBM (High Bandwidth Memory). - Understand customer requirements for DRAM product design-in and collaborate with Samsung HQ in Korea to deliver technical solutions and recommendations. - Support self-qualification activities, including signal integrity/power integrity (SI/PI) and timing analysis. - Manage Product Change Notices (PCN), coordinate Quarterly Technical Reviews (QTR), and align technology roadmaps. - Provide first-line technical and operational issue resolution, establishing verification conditions for on-site problem solving and issue duplication. - Partner with internal business teams to ensure technical enablement aligns with broader commercial strategy and key customer decision makers.
What you'll need
- Bachelor's in Electrical Engineering, Computer Science, or a related field with 10+ years of industry experience, Master's with 8+ years, or PhD with 5+ years. - Familiarity with DRAM memory design, DRAM architecture, or system architecture. - Background in Signal Integrity/Power Integrity (SI/PI) and timing measurements. - Familiarity with system-level operation including RAS, Memory Controller, and memory PHY. - Experience in semiconductor technology or the memory field with customer-facing technical support responsibilities. - Prior experience as an Applications, Development, Design, or Validation Engineer. - Professional fluency in Korean and English to support technical communication with Samsung HQ in Korea.
Skills: DRAM, design-in, technical program management, customer selection, signal integrity, power integrity