Staff Software Developer, Unified Communications - CA, Santa Clara, United States

Originally posted 16 September 2026 by the employer.

About the role

This role involves software development on conferencing systems including Microsoft Teams meeting environments and Cisco RoomOS, covering meeting platforms such as Teams, Zoom, Gmeet, and Slack.

What you'll do

• Design, operate, and evolve the Unified Communications platform, spanning Cisco Webex RoomOS, Microsoft Teams Rooms, and related collaboration services.
• Build and maintain integrations using Microsoft Graph, PowerShell, and REST APIs for UC systems synchronization with identity, calendaring, and IT service platforms.
• Build, manage, and extend full-stack development within the UC domain, covering monitoring, admin tooling, and user-facing products, including AI-assisted capabilities.
• Operate and enhance Cisco Webex RoomOS and room systems and Microsoft Teams Rooms, including provisioning, policy, firmware lifecycle, and incident response.
• Automate administrative and operational work with Java Script, Python, Bash, and generative AI tools with MCP, Inference & LLMs.
• Instrument UC observability through Call Quality Dashboard (CQD), user experience metrics, and dashboards.

What you'll need

• Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent experience).
• 6+ years of experience in full stack Development, Unified Communications, collaboration engineering, or a closely related Software development role.
• Hands-on coding with Unified Communications domain knowledge of Cisco Webex RoomOS and room systems and Microsoft Teams Rooms, plus enterprise meetings platforms such as Microsoft Teams meetings, Zoom, Gmeet & Cisco Webex.
• Practical software development experience supporting employee collaboration estate: scheduling and joining meetings, hybrid room-to-desktop interoperability, calendaring, client policies, and day-to-day user experience across chat, calling, and video meetings.
• IT infrastructure knowledge across Azure and AWS cloud services as they apply to UC, identity, and supporting services.
• Working knowledge of AI models and development practices, with the ability to manage existing full-stack developed tools pertaining to UC.
• Demonstrated ability to automate and troubleshoot UC administrative and operational tasks using Python and Bash scripting, along with generative AI tools.
• Experience with API integrations, Microsoft Graph, and PowerShell.
• Familiarity with UC observability, CQD, and user experience metrics such as call quality, join success, reliability, and device health.

Skills: Unified Communications, full stack development, Python, Bash, API integrations