Staff, Customer Engineering (CE) – Server Processor Platforms
$143,400 - $215,000 USD yearly
Originally posted 30 April 2026 by the employer. Relisted by the employer on 5 August 2026.
Support strategic hyperscaler, OEM, and ODM deployments on server processor SoCs across DDR5, PCIe Gen6/Gen7, and CXL interfaces.
About the role
As a Customer Engineer on the Server Processor Platforms team, you will serve as a technical interface between internal product teams and strategic customers including hyperscalers, OEMs, and ODMs. You will support customer adoption, bring-up, and commercialization for server SoCs across thermal, power, SI/PI, and firmware domains.
What you'll do
- Provide hardware support for strategic customers adopting server processor SoCs across design, bring-up, validation, and deployment phases. - Perform detailed reviews of customer schematics, PCB layouts, thermal designs, power delivery networks, and signal integrity plans. - Support SoC interface validation and debug across DDR, PCIe Gen6/Gen7, CXL, Ethernet, and other high-speed interfaces. - Collaborate with internal engineering, software, validation, and product teams to address customer technical challenges and feedback. - Use reference platforms and platform implementation guides to assist customer development and deliver technical documentation, training, and onboarding material. - Drive continuous improvement of support processes and infrastructure to scale across customer engagements.
What you'll need
- Bachelor's degree in Electrical/Electronics Engineering, Computer Engineering, or related field and 4+ years of Hardware Applications Engineering, Hardware Design, or related experience (or Master's degree with 3+ years, or PhD with 2+ years). - Experience reviewing schematics, PCB layouts, and power delivery networks (PDN). - Hardware debug experience supporting high-speed interfaces and board-level issues.
Nice to have
- Master's Degree in Electrical Engineering, Computer Engineering, or related field. - 6 years of Hardware Applications Engineering or Hardware Design experience in server platform design, bring-up, or customer-facing technical roles. - Prior experience supporting hyperscalers, OEMs, or ODMs in server hardware deployment. - High-speed board design experience with DDR5, PCIe Gen6/Gen7, CXL, SerDes, Ethernet, PDN design, SI/PI simulation and debug, and EMI/EMC mitigation. - Experience with system bring-up tools such as oscilloscopes, logic analyzers, and BERTs, alongside system firmware (UEFI, BMC, BIOS) interactions. - Exposure to server platform standards (OCP, JEDEC, PCI-SIG, OCP NIC 3.0), programming/scripting (Python, shell), or silicon validation and debug.
Skills: server processor SoCs, hardware support, server platform design, system bring-up, DDR5, PCIe Gen6/Gen7
This role has been open 183 days — well above the 60-day median for Applications FAE roles.
Applications FAE · Serdes Highspeed
|
Open roles in category
92
|
Median days open
60 d
|
Median salary
$183k
|
See the full market breakdown ▾Category comparison, skills in demand, and who else is hiring
| Metric | Qualcomm | All employers we track in this specialty (92 roles · 23 employers) |
|---|---|---|
| Open roles in this specialty | 9 | 92 |
| Median days open | 54 d | 60 d (−6 d vs this employer) |
| Median salary (USD postings) | — | $183k |
Skills observed across this category: server processor SoCs, hardware support, server platform design, system bring-up, DDR5, PCIe Gen6/Gen7
Who's hiring in this category
- Astera Labs · 16 open roles · median 71 d
- Synopsys · 15 open roles · median 39 d
- Keysight Technologies · 11 open roles · median 46 d
- Qualcomm (this employer) · 9 open roles · median 54 d
- Microchip Technology · 7 open roles · median 45 d
- Marvell Technology · 5 open roles · median 183 d
How we counted: 92 open Applications FAE (Serdes Highspeed) roles from 23 employers tracked in the SemiconductorJobs index, counted 25 Oct 2026. Specialty figures count only roles carrying this exact specialty label, so an employer's related work in neighbouring specialties is not included there. Figures refresh nightly.