Sr. Director, Customer Program Management Data Center GPU - CA, Santa Clara, United States
Originally posted 12 October 2026 by the employer.
Lead end-to-end program execution and customer success for AMD’s datacenter GPU products.
About the role
This role leads end-to-end program execution and customer success for AMD’s datacenter GPU products.
What you'll do
- Own end-to-end customer programs for datacenter GPU engagements, from platform definition through cluster deployment and long-term operational success.
- Drive customer satisfaction and uptime targets by coordinating engineering, system validation, software stack (ROCm/ecosystem) integration, performance tuning, and support teams.
- Lead technical engagements for proof-of-concept, development, validation, performance tuning, and production ramp with CSPs, OEMs/ODMs, systems integrators, and direct enterprise customers.
- Define and enforce program governance, milestones, KPIs, risk mitigation plans, and communication cadence with stakeholders.
- Partner with Product Management and Engineering to provide customer-driven feedback on hardware, firmware, and software priorities and influence roadmaps.
- Oversee customer-facing support and escalation processes, including second-level engineering support, release coordination, and software/firmware upgrade strategies.
What you'll need
- Strong technical credibility in datacenter GPU systems and large-scale deployments.
- Proven leadership in program and customer management.
- Experience working directly with OEMs/ODMs, CSPs and AI end customers on platform development, validation, cluster bring-up, performance optimization, and post-deployment support.
- Bachelor’s degree in Computer Science, Electrical Engineering, Computer Engineering, or related technical field.
Nice to have
- Proven track record leading large, cross-functional customer programs for datacenter GPUs, accelerators, or server platforms with OEM/ODM and CSP partners.
- Extensive relevant technical and management experience, including significant experience with datacenter hardware and software program execution.
- Deep understanding of datacenter infrastructure, server architectures, Linux, containerization, virtualization, and GPU software stacks (ROCm/driver ecosystem) and performance tuning methodologies.
- Experience driving proof-of-concept to production ramps at scale, managing complex validation, debug, and release activities in post-silicon environments.
- Strong operational discipline with experience defining KPIs (uptime, MTTR, deployment velocity) and delivering measurable improvements.
- Excellent executive communication skills and experience engaging at senior customer and partner leadership levels.
- Background in program management, systems engineering, customer success, or technical account management at scale.
- Advanced degree in Computer Science, Electrical Engineering, Computer Engineering, or related technical field.
Skills: customer program management, datacenter GPU products, platform development, cluster deployment, performance tuning, ROCm
This role has been open 2 days — well below the 47-day median for Technical Program Management roles.
Technical Program Management · SOC Architecture
|
Open roles in category
175
|
Median days open
47 d
|
Median salary
$219k
|
See the full market breakdown ▾Category comparison, skills in demand, and who else is hiring
| Metric | AMD | All employers we track in this specialty (175 roles · 47 employers) |
|---|---|---|
| Open roles in this specialty | 21 | 175 |
| Median days open | 23 d | 47 d (−24 d vs this employer) |
| Median salary (USD postings) | — | $219k |
Skills observed across this category: customer program management, datacenter GPU products, platform development, cluster deployment, performance tuning, ROCm
Who's hiring in this category
- Qualcomm · 26 open roles · median 50 d
- AMD (this employer) · 20 open roles · median 28 d
- NVIDIA · 19 open roles · median 47 d
- Synopsys · 14 open roles · median 44 d
- Arm Holdings · 10 open roles · median 81 d
- Apple · 6 open roles · median 65 d
How we counted: 175 open Technical Program Management (SOC Architecture) roles from 47 employers tracked in the SemiconductorJobs index, counted 15 Oct 2026. Specialty figures count only roles carrying this exact specialty label, so an employer's related work in neighbouring specialties is not included there. Figures refresh nightly.