Software Applications Engineer

Work at the intersection of hardware and software supporting PC audio and haptics technologies.

Originally posted 11 November 2026 by the employer.

About the role

This software-focused role sits at the intersection of hardware and software, supporting customer issue resolution and system-level triage. The work focuses on PC audio and haptics technologies for consumer products.

What you'll do

• Support the investigation, analysis, root-cause diagnosis, and resolution of customer-reported software and system-level issues using tools such as debuggers, logic analyzers, and oscilloscopes.
• Assist in debugging, reproducing, and triaging problems that span both software and hardware domains.
• Clearly communicate technical issues and findings to cross-functional teams, including application software, firmware, driver development, hardware, and test organizations.
• Collaborate with globally distributed engineering teams to help drive issues toward resolution with quick turnaround times.
• Drive documentation, troubleshooting guides, and process improvement efforts.
• Participate in product development discussions by sharing technical insights from customer use cases.

What you'll need

• Bachelor’s degree in Computer Science, Electrical Engineering, Physics, or a related technical field.
• 2+ years of relevant professional experience.
• Experience with consumer product development involving both software and hardware.
• Ability to understand complex technical information and explain it clearly and concisely.
• Strong verbal and written communication skills with a focus on quality and timely results.

Nice to have

• Master’s degree in Computer Science, Electrical Engineering, Physics, or a related field.
• 5+ years of relevant experience.
• Experience in the PC ecosystem or related platforms.
• Basic familiarity with Windows drivers and operating system fundamentals.
• Exposure to audio subsystems or audio architectures.
• Experience working with geographically distributed teams.
• Familiarity with at least one programming or scripting language: C, C++, Python, or PowerShell.

Skills: customer-reported, oscilloscopes, logic analyzers, debugging, audio subsystems

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