Site Reliability Engineering Lead - Austin, Texas, United States

Originally posted 29 September 2026 by the employer.

About the role

This role is to build and lead a new Site Reliability Engineering (SRE) organization responsible for the production operation of a rapidly scaling AI supercomputing platform.

What you'll do

• Build and develop the SRE team from initial formation through full 24x7x365 production operations.
• Define the operating model for the SRE organization, including staffing, escalation paths, on-call responsibilities, and incident management.
• Embed with platform engineering teams to ensure reliability, serviceability, observability, and operational requirements are incorporated into the platform.
• Lead the development of SLOs, operational health indicators, alerting standards, and reliability reporting for large-scale production infrastructure.
• Lead or participate in major production incidents and establish a blameless post-incident review process.
• Ensure the SRE organization can rapidly diagnose and mitigate issues across compute, networking, storage, and supporting infrastructure.

What you'll need

• Significant experience leading or building an SRE, Production Engineering, or Infrastructure Reliability function supporting large-scale, highly available production infrastructure.
• Experience taking a new or rapidly evolving platform through production readiness, launch, stabilization, and ongoing operation.
• Experience building and operating sustainable 24x7x365 production support or on-call organizations.
• Strong understanding of modern Site Reliability Engineering principles, including SLOs, incident management, observability, automation, toil reduction, capacity management, and production readiness.
• Strong incident leadership experience, including managing high-severity, multi-team production incidents.
• A strong systems engineering background with a working understanding of Linux, networking, storage, distributed systems, automation, and production infrastructure.

Nice to have

• High-performance networking technologies such as InfiniBand, RDMA, RoCE, or large-scale Ethernet fabrics.
• Large-scale parallel or distributed storage systems.
• Workload schedulers and orchestration platforms such as Kubernetes, Slurm, or comparable systems.
• Production observability and service-level monitoring for complex distributed infrastructure.
• Custom or early-generation hardware, firmware, or environments where hardware and software are developed concurrently.
• Operational relationships and escalation processes involving datacenter operations and infrastructure/hardware/networking vendors.
• Rapid capacity expansion, datacenter migration, or transitions between temporary and permanent production environments.

Skills: SRE organization, production operations, reliability engineering, incident management, automation, distributed systems