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NVIDIA

Senior Software Technical Program Driver - OEM and NCP Escalations

NVIDIA Santa Clara, CA, United States Full-time 2 days ago
Product & Program Management

$168,000 - $258,750 USD yearly

Originally posted 9 November 2026 by the employer.

About the role

As a Senior Software Technical Program Driver, you will establish and run processes for developing compute software solutions and managing escalations across cloud service providers, automotive, and NCP customers. You will serve as the central point of contact for software release schedules, plan of record alignment, and resolution of partner technical issues.

What you'll do

  • Collaborate with Software Development Managers, Engineers, Product Marketing, Customer Program Management, and QA to implement development processes for compute software solutions.
  • Work directly with customers and Customer Program Managers on software issues, technical feedback, and continuous improvement of enterprise support processes.
  • Lead status meetings, resolve customer concerns, and maintain release schedules alongside the prioritized release plan of record.
  • Define priorities, collect technical requirements, and drive planning, scheduling, and risk management strategies across multiple parallel work streams throughout the software development lifecycle.
  • Translate customer requirements into actionable tasks and milestones while maintaining communication on issue resolution and release delivery across global time zones.
  • Optimize software release and product development workflows in partnership with engineering management.

What you'll need

  • Bachelor of Science in Electrical Engineering, Computer Science, or equivalent experience.
  • 10+ years of proven experience in a similar or related role, with 5+ years of experience driving down software and hardware customer escalations.
  • Hands-on experience with software development for hardware platforms.
  • Proficiency in Agile software development methodologies.
  • Demonstrated success delivering complex products to customers and resolving technical and resource issues.
  • Comprehensive understanding of software engineering principles, including configuration management tools, productivity tools, and automation processes.

Nice to have

  • Expertise with Agile software development tools, alongside understanding of operating systems, datacenter servers, and automotive principles and standards.
  • Experience developing or managing software application, system software, or firmware stack programs.
  • Previous experience coordinating activities across hardware, firmware, and software applications.
  • MBA or PMP certification/training.

Skills: Program Management, Escalations, Agile, Firmware, Hardware Platforms

More semiconductor jobs: NVIDIA jobs · California jobs

Market context

First seen in our index 1 day ago, well below the 46-day median for Technical Program Management roles.

Technical Program Management · Systems Software

Open roles in category
45
Median days since first seen
46 d
Category median salary (all employers)
$200k
See the full market breakdown ▾Category comparison, skills in demand, and who else is hiring
How NVIDIA compares in Technical Program Management hiring
Metric NVIDIA All employers we track in this specialty (45 roles · 14 employers)
Open roles in this specialty 9 45
Median days since first seen 61 d 46 d (−15 d vs this employer)
Median salary (USD postings) n/a $200k

Skills observed across this category: Program Management, Escalations, Agile, Firmware, Hardware Platforms

Who's hiring in this category

  • NVIDIA (this employer) · 8 open roles · median 67 d
  • Lam Research · 6 open roles · median 55 d
  • Qualcomm · 6 open roles · median 49 d
  • AMD · 5 open roles · median 17 d
  • Arm Holdings · 3 open roles · median 13 d
  • Broadcom · 3 open roles · median 111 d

How we counted: 45 open Technical Program Management (Systems Software) roles from 14 employers tracked in the SemiconductorJobs index, counted 10 Nov 2026. Specialty figures count only roles carrying this exact specialty label, so an employer's related work in neighbouring specialties is not included there. Days are counted from when our index first saw each posting, not from the employer's original posting date.

Apply now
Santa Clara, CA, United States
On-site
Full-time
$168,000 - $258,750 USD yearly
2 days ago

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