(Senior / Principal) Engineer, Global Product Support
Originally posted 27 May 2026 by the employer.
About the role
As part of the Global Product Support (GPS) team, you will operate across engineering, field operations, and customer environments to support semiconductor equipment from early concept through high-volume manufacturing. You will focus on system-level troubleshooting, new product introduction, automation, and driving tool performance improvements across development labs and customer fabs.
What you'll do
- Act as a system-level technical expert supporting complex semiconductor equipment in development labs and customer fabs. - Diagnose and resolve advanced system, hardware, and process issues, including escalations beyond standard support. - Drive root cause analysis (RCCA) and implement solutions across tools, sites, and product lines. - Support new product introduction (NPI), including early builds, lab validation, and ramp to high-volume manufacturing. - Lead or support first-in-fab (Alpha / Beta) deployments covering installation, start-up, and qualification. - Collaborate cross-functionally with hardware, software, controls, and process engineering teams while translating customer feedback into design and reliability improvements.
What you'll need
- Bachelor’s, Master’s, or PhD degree in Engineering (Mechanical, Electrical, Chemical, Systems, or similar). - Experience in semiconductor equipment or complex technical environments. - Analytical skills including Design of Experiments (DOE), data analysis, and structured problem solving. - Hands-on technical troubleshooting experience with system-level thinking. - Willingness to travel internationally (~25–50%).
This role has been open 149 days — well above the 54-day median for Semiconductor Equipment Engineering roles.
Semiconductor Equipment Engineering · Manufacturing Equipment
|
Open roles in category
3894
|
Median days open
54 d
|
Median salary
$126k
|
See the full market breakdown ▾Category comparison, and who else is hiring
| Metric | ASM International | All employers we track in this specialty (3894 roles · 84 employers) |
|---|---|---|
| Open roles in this specialty | 156 | 3894 |
| Open roles in the wider Process, Fab & Equipment family | 259 | 10039 · 106 employers |
| Median days open | 82 d | 54 d (+28 d vs this employer) |
| Median salary (USD postings) | — | $126k |
Who's hiring in this category
- Applied Materials · 637 open roles · median 54 d
- Lam Research · 571 open roles · median 39 d
- KLA Corporation · 288 open roles · median 66 d
- Micron Technology · 278 open roles · median 47 d
- ASML · 186 open roles · median 74 d
- ASM International (this employer) · 156 open roles · median 82 d
How we counted: 3894 open Semiconductor Equipment Engineering (Manufacturing Equipment) roles from 84 employers tracked in the SemiconductorJobs index, counted 24 Oct 2026. Specialty figures count only roles carrying this exact specialty label, so an employer's related work in neighbouring specialties is not included there — it is counted in the wider Process, Fab & Equipment family row. Figures refresh nightly.