Senior Manager, Service Strategy & Growth - Santa Clara, CA, United States
$174,000 - $239,500 USD yearly
Originally posted 4 August 2026 by the employer.
Drive market adoption and growth of Applied Global Services (AGS) Service offerings.
About the role
This role is responsible for driving market adoption, commercialization, and growth of Applied Global Services (AGS) Service offerings.
What you'll do
- Drive adoption, penetration, and growth of AGS Service offerings across strategic customer accounts and market segments.
- Develop customer-centric value propositions that demonstrate how AGS services improve equipment performance, uptime, productivity, reliability, maintenance effectiveness, cost of ownership, and operational excellence.
- Partner with customers and field organizations to understand fab operational challenges, maintenance strategies, process performance issues, and service opportunities.
- Conduct Voice of Customer (VOC), market assessments, and installed-base opportunity reviews to identify growth opportunities and expansion strategies.
- Develop business cases, ROI/TCO analyses, executive presentations, and customer value assessments that support service adoption and investment decisions.
What you'll need
- Bachelor’s degree in engineering, Materials Science, Physics, Chemical Engineering, Electrical Engineering, or a related technical discipline.
- 10+ years of experience in semiconductor manufacturing, process engineering, equipment engineering, technical marketing, product management, service business, or business development.
- Strong understanding of wafer fab operations, semiconductor manufacturing processes, equipment lifecycle management, and customer production environments.
- Demonstrated expertise in semiconductor process technologies such as Etch, Deposition or related areas.
- Proven ability to engage and influence process engineers, equipment engineers, maintenance organizations, fab operations leaders, and executive stakeholders.
- Experience developing customer value propositions, business cases, ROI/TCO analyses, and commercialization strategies.
Nice to have
- Experience with semiconductor equipment lifecycle services, managed services, service agreements, preventive maintenance programs, or aftermarket service business models.
- Strong knowledge of Etch, Deposition, or adjacent semiconductor process technologies.
- Understanding preventive maintenance, equipment reliability, and lifecycle optimization.
- Experience supporting strategic semiconductor accounts, executive customer engagements, and global customer programs.
- MBA, master’s degree in engineering, or equivalent combination of technical and business experience.
This role has been open 74 days — well above the 54-day median for Semiconductor Equipment Engineering roles.
Semiconductor Equipment Engineering · Manufacturing Equipment
|
Open roles in category
3768
|
Median days open
54 d
|
Median salary
$126k
|
See the full market breakdown ▾Category comparison, and who else is hiring
| Metric | Applied Materials | All employers we track in this specialty (3768 roles · 81 employers) |
|---|---|---|
| Open roles in this specialty | 621 | 3768 |
| Open roles in the wider Process, Fab & Equipment family | 1115 | 9897 · 109 employers |
| Median days open | 54 d | 54 d (same as this employer) |
| Median salary (USD postings) | — | $126k |
Who's hiring in this category
- Applied Materials (this employer) · 611 open roles · median 54 d
- Lam Research · 559 open roles · median 44 d
- Micron Technology · 282 open roles · median 45 d
- KLA Corporation · 251 open roles · median 68 d
- ASML · 190 open roles · median 72 d
- ASM International · 161 open roles · median 86 d
How we counted: 3768 open Semiconductor Equipment Engineering (Manufacturing Equipment) roles from 81 employers tracked in the SemiconductorJobs index, counted 18 Oct 2026. Specialty figures count only roles carrying this exact specialty label, so an employer's related work in neighbouring specialties is not included there — it is counted in the wider Process, Fab & Equipment family row. Figures refresh nightly.