Senior Manager, Service Operations & Enablement - Sunnyvale, CA, United States
Originally posted 15 October 2026 by the employer.
Drive operational readiness for Cerebras infrastructure across colocation facilities and customer on-premises environments.
About the role
This role involves owning the transition from technically complete to operationally ready for Cerebras infrastructure deployments, establishing operational readiness, and enabling the people who operate it. The focus is on creating a repeatable O&M model across Cerebras-operated, partner-operated, and customer-operated environments.
What you'll do
- Own Operational Readiness, including defining requirements and establishing operational acceptance processes.
- Build scalable On-Prem O&M Models, establishing responsibilities and defining operational boundaries.
- Own Learning, Training & Certification, developing curricula and qualification standards for operators.
- Establish the operational knowledge-management framework, including standards for runbooks and SOPs.
- Partner with the Colocation/DC Contracts organization for New DC Operational Due Diligence.
What you'll need
- 8+ years in infrastructure operations, service operations, technical enablement, or production readiness.
- 3+ years leading teams or significant technical programs.
- Experience operationalizing complex hardware/software infrastructure.
- Experience establishing service-transition or operational-readiness processes.
- Strong understanding of production infrastructure operations and support models.
- Experience developing technical training, competency, certification, or knowledge-management programs.
- Strong customer-facing and cross-functional communication skills.
- Ability to turn complex technical knowledge into scalable operational processes.
Nice to have
- AI/HPC, large-scale compute, data center, cloud, or semiconductor systems experience.
- Experience supporting customer on-premises infrastructure.
- Experience developing O&M programs.
- Experience building training/certification programs for complex technical systems.
- Experience performing operational assessments of data center/service-provider environments.
This role has been open 1 day — well below the 53-day median for Semiconductor Equipment Engineering roles.
Semiconductor Equipment Engineering · Manufacturing Equipment
|
Open roles in category
3784
|
Median days open
53 d
|
Median salary
$126k
|
See the full market breakdown ▾Category comparison, and who else is hiring
| Metric | Cerebras | All employers we track in this specialty (3784 roles · 83 employers) |
|---|---|---|
| Open roles in this specialty | 6 | 3784 |
| Open roles in the wider Process, Fab & Equipment family | 10 | 9915 · 109 employers |
| Median days open | 45 d | 53 d (−8 d vs this employer) |
| Median salary (USD postings) | — | $126k |
Who's hiring in this category
- Applied Materials · 617 open roles · median 53 d
- Lam Research · 558 open roles · median 42 d
- Micron Technology · 281 open roles · median 43 d
- KLA Corporation · 245 open roles · median 67 d
- ASML · 193 open roles · median 70 d
- ASM International · 160 open roles · median 84 d
How we counted: 3784 open Semiconductor Equipment Engineering (Manufacturing Equipment) roles from 83 employers tracked in the SemiconductorJobs index, counted 16 Oct 2026. Specialty figures count only roles carrying this exact specialty label, so an employer's related work in neighbouring specialties is not included there — it is counted in the wider Process, Fab & Equipment family row. Figures refresh nightly.
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