Senior Hardware Product Quality Manager, PQM - CA, Santa Clara, United States
$168,000 - $322,000 USD yearly
Originally posted 28 August 2026 by the employer.
About the role
This individual contributor role supports NVIDIA’s datacenter hardware quality initiatives, focusing on customer-facing teams to address customer complaints and drive issue resolution.
What you'll do
- Participate in conference calls and F2F meetings related to quality.
- Track key quality metrics with regular reporting to the quality engineering team and internal management.
- Use statistical methods to analyze quality and reliability data, identify trends, and develop projections for risk assessment and corrective actions.
- Assimilate technical details to understand critical issues, provide direction to engineering teams, and formulate responses to customers.
- Craft customer presentations covering root cause, risk assessments, corrective actions, preventative actions, and recovery plans for complaints.
- Write and review 8D reports for customer consumption.
- Serve as an issue manager for critical incidents, coordinating across multiple engineering teams to drive timely resolution.
What you'll need
- BS or MS degree in electrical engineering, quality, or a related technical field (or equivalent experience).
- 8+ years of experience in an electronics customer quality role.
- Customer interface experience.
- Ability to comprehend technical details relevant to understanding customer complaints.
- Proficiency with 8D problem solving tools/methods.
- Strong organizational and program management skills with experience coordinating across multiple engineering and business teams.
Skills: hardware quality, customer complaints, 8D reports, statistical methods, root cause
This role has been open 46 days — well below the 57-day median for Reliability Engineering roles.
Reliability Engineering · Reliability Engineering
|
Open roles in category
425
|
Median days open
57 d
|
Median salary
$158k
|
See the full market breakdown ▾Category comparison, skills in demand, and who else is hiring
| Metric | NVIDIA | All employers we track in this specialty (425 roles · 70 employers) |
|---|---|---|
| Open roles in this specialty | 6 | 425 |
| Open roles in the wider Process, Fab & Equipment family | 50 | 9855 · 109 employers |
| Median days open | 63 d | 57 d (+6 d vs this employer) |
| Median salary (USD postings) | — | $158k |
Skills observed across this category: hardware quality, customer complaints, 8D reports, statistical methods, root cause
Who's hiring in this category
- Micron Technology · 75 open roles · median 146 d
- Infineon Technologies · 32 open roles · median 49 d
- Renesas Electronics · 20 open roles · median 41 d
- Intel Corporation · 19 open roles · median 35 d
- Analog Devices · 18 open roles · median 55 d
- onsemi · 18 open roles · median 73 d
How we counted: 425 open Reliability Engineering (Reliability Engineering) roles from 70 employers tracked in the SemiconductorJobs index, counted 15 Oct 2026. Specialty figures count only roles carrying this exact specialty label, so an employer's related work in neighbouring specialties is not included there — it is counted in the wider Process, Fab & Equipment family row. Figures refresh nightly.