Senior Engineer II, Field Service

Originally posted 10 September 2026 by the employer.

Join a team focused on deposition experience including ALD, epitaxy, PECVD, PEALD, or vertical furnace.

About the role

As a Senior Field Service Engineer II, you will serve as the technical authority for a product or module at one of ASM International's largest customer sites, leading escalations to closure and raising the capability of other engineers.

What you'll do

• Serve as the technical expert for an assigned product, module, or application at a customer site.
• Lead diagnosis and resolution of complex hardware, software, and integration failures.
• Own tool-down escalations end to end, including documentation and closure.
• Lead root-cause investigations on quality and repeat events, and drive corrective actions.
• Identify failure trends across the fab and act on them before they become downs.
• Create technical training material and mentor FSEs to increase module proficiency.

What you'll need

• Bachelor's degree in Electronics, Electro-Mechanical Technology, or a related technical discipline, or equivalent military technical training.
• 10+ years of field service or semiconductor manufacturing experience on complex capital equipment.
• Demonstrated ownership of critical escalations in a high-volume production environment.
• Deep troubleshooting capability on microprocessor-controlled electro-mechanical systems, including issues without a documented path.
• Fluency reading and redlining electrical, electronic, and electro-mechanical schematics.
• Structured problem solving and root-cause analysis, with documentation others can follow.