Senior Customer Technology Manager - Boise, ID, United States

Originally posted 16 September 2026 by the employer.

About the role

This role involves shaping customer technology roadmaps and translating customer needs into business opportunities, product requirements, and roadmap priorities.

What you'll do

• Own the understanding of customer technology roadmaps, challenges, and future requirements.
• Drive customer adoption of new products, capabilities, and services by demonstrating technical and business value.
• Represent the customer's perspective within ASML and ensure customer requirements are reflected in product and service roadmaps.
• Identify and develop new business opportunities by connecting customer challenges with ASML's technology portfolio.
• Build business cases that demonstrate the value of new products, services, upgrades, and productivity improvements.
• Ensure customer technology requirements are understood, translated, and successfully implemented.

What you'll need

• Master's degree in a related technical discipline.
• Minimum 10 years of experience in semiconductor technology, equipment, process development, product management, business development, or customer support.
• Minimum 8 years of experience engaging effectively with technical experts, business leaders, and executive stakeholders.
• Minimum 8 years of experience working with semiconductor manufacturing, technology roadmaps, and customer innovation cycles.
• Minimum 5 years of experience influencing stakeholders across organizational boundaries and driving complex, cross-functional initiatives.
• Minimum 5 years of experience translating customer requirements into product strategies, business opportunities, technology roadmaps, or portfolio decisions.

Skills: customer technology roadmap, business opportunities, product requirements, roadmap priorities, business cases