Regional Service Administrator
$25 - $43 USD hourly
Originally posted 13 November 2026 by the employer.
About the role
The Regional Service Administrator coordinates service operations, contracts, and order fulfillment for KLA's USA customers.
What you'll do
- Prepare quotations for spare parts and case work, generate customer contracts, and track milestones and updates.
- Book customer purchase orders for spare parts, service work, and service contracts in CRM, SAP, and SAP S/4HANA.
- Maintain accurate contract and billable forecasts using the OneStream forecasting tool to support business and financial planning.
- Manage customer communication throughout order-fulfillment and invoicing lifecycles, covering part identification, delivery, cancellations, disputes, and returns.
- Partner with headquarters logistics on parts-order arrangements and with Finance on invoicing requirements and credit memos.
- Prepare and analyze operational reports from SAP, CRM, and Excel to support service delivery, forecasting, and business decisions.
What you'll need
- Bachelor's degree and/or at least three years of related experience.
- Experience managing customer service records, order fulfillment, and service administration tasks.
Nice to have
- Experience collaborating with customers, service engineers, sales teams, finance partners, and regional administrators.
- Experience with CRM, SAP, SAP S/4HANA, OneStream, or shipment portals such as DHL.
- Proficiency in Microsoft Excel for organizing, analyzing, and reporting customer and operational data.
More semiconductor jobs: KLA Corporation jobs · Equipment engineering jobs · Austin jobs
First seen in our index 0 days ago, well below the 51-day median for Semiconductor Equipment Engineering roles.
Semiconductor Equipment Engineering · Manufacturing Equipment
|
Open roles in category
4050
|
Median days since first seen
51 d
|
Category median salary (all employers)
$118k
|
See the full market breakdown ▾Category comparison, and who else is hiring
| Metric | KLA Corporation | All employers we track in this specialty (4050 roles · 87 employers) |
|---|---|---|
| Open roles in this specialty | 317 | 4050 |
| Open roles in the wider Process, Fab & Equipment family | 532 | 10424 · 120 employers |
| Median days since first seen | 58 d | 51 d (−7 d vs this employer) |
| Median salary (USD postings) | n/a | $118k |
Who's hiring in this category
- Applied Materials · 732 open roles · median 37 d
- Lam Research · 557 open roles · median 43 d
- KLA Corporation (this employer) · 317 open roles · median 57 d
- Micron Technology · 253 open roles · median 60 d
- ASML · 201 open roles · median 79 d
- ASM International · 165 open roles · median 78 d
How we counted: 4050 open Semiconductor Equipment Engineering (Manufacturing Equipment) roles from 87 employers tracked in the SemiconductorJobs index, counted 13 Nov 2026. Specialty figures count only roles carrying this exact specialty label, so an employer's related work in neighbouring specialties is not included there, and is counted in the wider Process, Fab & Equipment family row. Days are counted from when our index first saw each posting, not from the employer's original posting date.