Product Support Engineer - US - NJ - Somerset, United States
Originally posted 2 October 2026 by the employer.
Support Ion Beam Systems and Sources for new product introduction.
About the role
This role supports new product development and new product introduction launches from a Service readiness perspective. The focus is on Veeco's Ion Beam Systems and Sources portfolio, including ion beam deposition, ion beam sputtering, etch, and source technologies.
What you'll do
- Represent Service requirements throughout the product lifecycle to support new product development and introduction activities.
- Collaborate with cross-functional project teams to introduce new products, technologies, and service solutions.
- Develop expertise in Veeco Ion Beam Systems and Sources, including deposition, sputtering, etch, ion source operation, vacuum-based process environments, and related subsystem interactions.
- Verify that Service-related New Product Introduction (NPI) deliverables are completed before launch, including documentation, training, procedures, service plans, installation readiness, and field support requirements.
- Transfer knowledge from Engineering, Manufacturing, and Development teams to Technical Support, Field Service, Training, Documentation, and customer-facing service teams.
- Support system installations, field readiness activities, service escalations, and customer-facing technical support efforts.
What you'll need
- Bachelor’s degree in a technical field and a minimum of 5 years of experience in Technical Support, Field Service, Product Support, Engineering Support, semiconductor equipment, vacuum-based equipment, ion beam technology, or technical manufacturing.
- Strong technical background in semiconductor equipment, ion beam systems, vacuum systems, thin-film deposition, etch, sputtering, capital equipment, or complex electromechanical systems.
This role has been open 0 days — well below the 53-day median for Semiconductor Equipment Engineering roles.
Semiconductor Equipment Engineering · Manufacturing Equipment
|
Open roles in category
3642
|
Median days open
53 d
|
Median salary
$128k
|
See the full market breakdown ▾Category comparison, and who else is hiring
| Metric | Veeco Instruments | All employers we track in this specialty (3642 roles · 83 employers) |
|---|---|---|
| Open roles in this specialty | 38 | 3642 |
| Open roles in the wider Process, Fab & Equipment family | 65 | 9611 · 109 employers |
| Median days open | 75 d | 53 d (+22 d vs this employer) |
| Median salary (USD postings) | — | $128k |
Who's hiring in this category
- Applied Materials · 603 open roles · median 56 d
- Lam Research · 526 open roles · median 41 d
- Micron Technology · 250 open roles · median 38 d
- KLA Corporation · 249 open roles · median 62 d
- ASML · 187 open roles · median 69 d
- ASM International · 158 open roles · median 72 d
How we counted: 3642 open Semiconductor Equipment Engineering (Manufacturing Equipment) roles from 83 employers tracked in the SemiconductorJobs index, counted 2 Oct 2026. Specialty figures count only roles carrying this exact specialty label, so an employer's related work in neighbouring specialties is not included there — it is counted in the wider Process, Fab & Equipment family row. Figures refresh nightly.