Principal Hardware Diagnostics Engineer - Austin, Texas, United States

Originally posted 19 May 2026 by the employer.

About the role

As Principal Hardware Diagnostics Engineer at Graphcore, you will design and develop diagnostics software used to monitor hardware health and diagnose system-level issues across AI infrastructure platforms. You will focus on building diagnostics agents, tools, and analytics frameworks to identify, isolate, and resolve hardware issues across blade-level servers and rack-scale clusters.

What you'll do

- Design and develop automated hardware diagnostics solutions for blade-level servers and rack-scale AI systems. - Architect and implement diagnostic agents, monitoring tools, and analytics frameworks to track hardware telemetry. - Collaborate with hardware teams to integrate low-level diagnostic modules into monitoring systems. - Develop diagnostics tools capable of detecting hardware health conditions and isolating failures for internal validation and production data center operations. - Provide detailed hardware fault information to system engineers and define remediation workflows for fault scenarios across nodes and clusters. - Collaborate with firmware, networking, and cloud platform teams to integrate diagnostics across the system stack.

What you'll need

- Bachelor’s, Master’s, or PhD in Computer Science, Computer Engineering, or a related discipline. - Strong software engineering experience in Python, C++, or C#. - Experience developing diagnostics or monitoring systems for hardware platforms. - Experience working with distributed systems or cloud infrastructure. - Strong knowledge of Linux environments and system-level diagnostics tools. - Experience collaborating with CM/ODM partners on manufacturing diagnostics and fault isolation.

Skills: diagnostics software, hardware health monitoring, system-level issues, AI infrastructure platforms, Linux environments