Principal Datacenter Technologist - Milpitas, California, United States
Graphcore
Remote friendly (Milpitas, California, United States)
3 days ago
Digital Design & SoC Architecture
Originally posted 7 October 2026 by the employer.
Turn new platform architectures into repeatable operating models for Graphcore's AI data centers.
About the role
As Principal Datacenter Technologist, you will turn new platform architectures into repeatable operating models for Graphcore's AI data centers. You will lead the technical definition of how Graphcore introduces, deploys, services, and sustains new compute, networking, storage, memory, power, and cooling technologies at scale.
What you'll do
- Own the technical operating model and new-product-introduction framework for new hardware and infrastructure technologies entering Graphcore data centers.
- Define end-to-end workflows for installation, configuration, validation, deployment, service, repair, upgrade, and sustained operation across the product lifecycle.
- Translate architecture requirements into data center readiness criteria covering software, firmware, compute, networking, storage, memory, rack integration, power, cooling, space, and site operations.
- Create clear runbooks, interface definitions, ownership models, acceptance criteria, and escalation paths that align architecture, engineering, data center, and site reliability teams.
- Lead operational readiness reviews and identify gaps in tooling, diagnostics, telemetry, serviceability, spares, documentation, and training before deployment.
- Serve as a senior escalation point for complex platform issues, ensuring that teams collect the right logs, telemetry, failure evidence, and environmental data to support root-cause analysis and disposition.
What you'll need
- A bachelor's degree or equivalent experience in information technology, computer science, computer engineering, electrical engineering, or a related field, or equivalent practical experience.
- Extensive experience in data center infrastructure build, infrastructure operations, platform deployment, or related technical fields, including leadership at Principal, Staff, or Lead Engineer scope.
- Demonstrated experience defining processes, workflows, and readiness criteria for new-product introduction in large-scale data center or infrastructure environments.
- Broad systems knowledge across compute, networking, storage, memory, firmware, operating systems, racks, power distribution, cooling, and data center operations.
- Hands-on Linux experience, including scripting or automation used to collect diagnostics, telemetry, configuration, and health information.
- Experience with failure analysis and validation of AI compute, server, networking, or other complex data center equipment.
Nice to have
- Experience leading data center engineering, platform introduction, or infrastructure readiness initiatives.
- Experience operating or supporting high-density AI or high-performance computing systems at fleet scale.
- Experience with telemetry platforms, automated diagnostics, serviceability tooling, and quality metrics for compute and networking equipment.
- Experience with rack-as-a-system architectures, direct liquid cooling, high-power racks, and the operational controls required for safe deployment and service.
- Experience working with suppliers, field-service teams, manufacturing, or logistics partners on equipment lifecycle, quality, repair, or failure-disposition processes.
Skills: data centers, hardware, infrastructure technologies, installation, validation