Onsite IT Support - MV, United States
Non-Engineering
$44,000 - $76,000 USD yearly
Originally posted 18 September 2026 by the employer — open 0 days.
About the role
This role is for an Onsite IT Support technician, serving as the first point of contact for IT support for a hundred-plus users.
What you'll do
- Serve as the first point of contact for Help Desk issues, triaging and resolving or escalating them.
- Provision laptops and user accounts for new employees, and deprovision them for departures.
- Assist with procurement and deployment of hardware, including MacBook, ChromeOS, and Linux devices.
- Help keep the device fleet up to date, enrolled in mobile device management (MDM), and compliant with security baseline.
- Maintain conference room audio/video equipment and office networking.
- Track action items and projects to completion, coordinating with other teams and updating documentation as needed.
What you'll need
- 2–4 years of experience in IT support, help desk, or a similar role.
- Knowledge of Google Workspace administration, GitHub, and Linux.
- Basic networking and security knowledge.
- Highly organized, detail-oriented, and able to communicate clearly.
Nice to have
- Experience with an MDM platform for macOS and ChromeOS.
- Scripting or infrastructure-as-code experience with Bash, Python, and/or Terraform.
- Familiarity with Google Cloud IAM and group-based access management.