Manager, Service - Austin
$160,000 - $200,000 USD yearly
Originally posted November 7, 2026 by the employer.
About the role
The Site Service Manager plans, organizes, directs, and oversees customer support and semiconductor equipment service operations to maintain equipment performance and uptime. The position is based in Austin, TX with long-term plans to transition to College Station, TX in support of customer accounts.
What you'll do
- Coordinate and schedule technical and administrative support activities, including equipment installation, repair, preventive maintenance, and engineering upgrades.
- Lead and manage the site engineering team, directing recruitment, training, technical certifications, and performance evaluations.
- Establish and monitor key performance indicators (KPIs) to maximize equipment uptime, minimize variability, and drive operational efficiency.
- Manage technical escalations by collaborating with regional technical support, product and process engineering teams, and factory specialists.
- Partner with parts logistics teams to oversee parts ordering, returns, inventory reporting, and local stocking.
- Represent the company in customer meetings, assess technical needs, implement corrective action plans, and deliver technical service presentations.
What you'll need
- Minimum of 5 years of hands-on experience servicing semiconductor capital equipment and supporting customer operations.
- Proven supervisory or leadership experience managing technical personnel.
- Associates or Bachelor’s degree in engineering, electronics, or a related field, or equivalent practical experience (such as military technical service).
- Proficiency in Microsoft Office applications, including Excel, PowerPoint, and Word.
- Willingness and ability to travel domestically and internationally, with a valid passport and REAL ID.
Nice to have
- 10+ years of experience in semiconductor capital equipment service, with 5+ years in a leadership role.
- Professional certifications such as Lean, Six Sigma, or PMP.
- Experience working within multicultural organizations or global operations.
More semiconductor jobs: Equipment engineering jobs · Austin jobs
First seen in our index 0 days ago, well below the 52-day median for Semiconductor Equipment Engineering roles.
Semiconductor Equipment Engineering · Manufacturing Equipment
|
Open roles in category
4036
|
Median days since first seen
52 d
|
Category median salary (all employers)
$118k
|
See the full market breakdown ▾Category comparison, and who else is hiring
| Metric | SCREEN SPE USA, LLC | All employers we track in this specialty (4036 roles · 86 employers) |
|---|---|---|
| Open roles in this specialty | 10 | 4036 |
| Open roles in the wider Process, Fab & Equipment family | 10 | 10803 · 140 employers |
| Median days since first seen | 0 d | 52 d (+52 d vs this employer) |
| Median salary (USD postings) | n/a | $118k |
Who's hiring in this category
- Applied Materials · 706 open roles · median 40 d
- Lam Research · 573 open roles · median 42 d
- KLA Corporation · 317 open roles · median 58 d
- Micron Technology · 251 open roles · median 61 d
- ASML · 204 open roles · median 77 d
- ASM International · 165 open roles · median 79 d
How we counted: 4036 open Semiconductor Equipment Engineering (Manufacturing Equipment) roles from 86 employers tracked in the SemiconductorJobs index, counted 14 Nov 2026. Specialty figures count only roles carrying this exact specialty label, so an employer's related work in neighbouring specialties is not included there, and is counted in the wider Process, Fab & Equipment family row. Days are counted from when our index first saw each posting, not from the employer's original posting date.