Manager, DRAM Customer Quality
$163,000 - $253,000 USD yearly
This role focuses on customer quality for advanced memory products such as LPDDR, DDR components and DIMMs, HBM, or GDDR.
Originally posted 3 September 2026 by the employer.
About the role
This role supports Tier 1 customers for DRAM products and is responsible for coordinating failure analysis of advanced memory products. It requires a subject matter expert capable of facilitating the exchange of information to address key concerns related to product specifications, application, platform debug, quality, compliance and ad hoc inquiries.
What you'll do
- Work with customers directly to identify, document, and publish reports to track technical issues.
- Lead communication with customers and engineering teams to align on quality requirements.
- Manage outbound communications to customers, including Failure Analysis/8D, Change Notifications, and performance reports.
- Create and maintain a system to track details for customers’ quality-related requirements across global teams.
- Drive solutions to deliver consistent results and sustainable customer satisfaction.
- Track and report issues for visibility, escalation, and follow-up.
What you'll need
- Bachelor’s Degree in Electrical Engineering or Computer Science or related discipline with 10+ years or Master's with 8+ years or PhD with 5+ years of experience.
- Semiconductor memory or closely related semiconductor industry experience.
- Experience in a B2B customer facing role supporting highly technical content.
- DRAM or other high performance memory IC design, application, test, or product engineering.
- Platform design related to memory controller or memory channel and interface.
- Advanced component packaging for high speed interface.
- Semiconductor Component Quality and Reliability.
Nice to have
- Master's degree in Business, Engineering, or related discipline.
Skills: DRAM, customer facing, quality, compliance, failure analysis
More semiconductor jobs: Samsung Semiconductor jobs · Product engineer jobs · San Jose jobs
This role has been open 62 days — below the 65-day median for Product Engineering roles.
Product Engineering · Memory Design
|
Open roles in category
83
|
Median days open
65 d
|
Category median salary (all employers)
$192k
|
See the full market breakdown ▾Category comparison, skills in demand, and who else is hiring
| Metric | Samsung Semiconductor | All employers we track in this specialty (83 roles · 10 employers) |
|---|---|---|
| Open roles in this specialty | 1 | 83 |
| Open roles in the wider Silicon Validation & Test family | 2 | 2382 · 120 employers |
| Median days open | 62 d | 65 d (−3 d vs this employer) |
| Median salary (USD postings) | — | $192k |
Skills observed across this category: DRAM, customer facing, quality, compliance, failure analysis
Who's hiring in this category
- Micron Technology · 54 open roles · median 83 d
- SanDisk · 14 open roles · median 7 d
- KIOXIA America · 4 open roles · median 35 d
- Cadence Design Systems · 3 open roles · median 226 d
- OmniVision · 2 open roles · median 178 d
- Solidigm · 2 open roles · median 15 d
How we counted: 83 open Product Engineering (Memory Design) roles from 10 employers tracked in the SemiconductorJobs index, counted 6 Nov 2026. Specialty figures count only roles carrying this exact specialty label, so an employer's related work in neighbouring specialties is not included there — it is counted in the wider Silicon Validation & Test family row. Figures refresh nightly.