Knowledge Management and Training Project Intern - Austin, Texas, United States

Originally posted 30 September 2026 by the employer.

About the role

As a Knowledge Management and Training Project Intern, you will support the Technical Services team in Austin by building documentation, training materials, and knowledge resources for data center engineering environments. This is a 12-week, full-time summer internship running from May to August.

What you'll do

- Help build clear documentation, training materials, and knowledge resources for data center engineering environments. - Work with engineers, operational teams, and subject matter experts to turn complex technical information into usable guidance. - Own defined project tasks focused on documentation, training content, knowledge systems, and project coordination. - Organize information and gather user feedback to improve how technical knowledge is shared across teams.

What you'll need

- Current enrollment in a bachelor's or master's degree program in communications, information management, business, learning and development, technical communication, or a related field. - Strong written communication skills and the ability to organize information clearly for different audiences. - Careful attention to detail, with a commitment to accurate, high-quality work. - Ability to follow established processes, incorporate feedback, and ask questions when requirements are unclear. - Organizational and time-management skills, including the ability to manage assigned tasks and deadlines. - Interest in technical, engineering, data center, or operational environments, with confidence using productivity, presentation, and collaboration tools.