Global Software Support Engineer III - (E3) - Santa Clara, CA, United States
$124,000 - $171,000 USD yearly
Originally posted 4 August 2026 by the employer.
About the role
This role involves supporting global customers with software releases, troubleshooting complex software problems, and improving product quality for Applied Materials equipment.
What you'll do
- Manage customer expectations and issues with software releases, prioritizing requests for the business unit. - Troubleshoot complex software problems and collaborate with engineering teams to improve product quality. - Track software performance and quality at external customer sites. - Perform customer scenario validation for key enhancements. - Develop Field Readiness and Software Readiness checklists for New Product Introductions. - Deliver software training programs for Field/Lab techs/Manufacturing engineers.
What you'll need
- Experience with Applied Material equipment. - High level of motivation and ability to self-manage priorities and workload.
Skills: software releases, customer issues, troubleshoots software problems, customer scenario validation, Applied Material equipment
This role has been open 75 days — well above the 54-day median for Semiconductor Equipment Engineering roles.
Semiconductor Equipment Engineering · Manufacturing Equipment
|
Open roles in category
3768
|
Median days open
54 d
|
Median salary
$126k
|
See the full market breakdown ▾Category comparison, skills in demand, and who else is hiring
| Metric | Applied Materials | All employers we track in this specialty (3768 roles · 81 employers) |
|---|---|---|
| Open roles in this specialty | 621 | 3768 |
| Open roles in the wider Process, Fab & Equipment family | 1115 | 9897 · 109 employers |
| Median days open | 54 d | 54 d (same as this employer) |
| Median salary (USD postings) | — | $126k |
Skills observed across this category: software releases, customer issues, troubleshoots software problems, customer scenario validation, Applied Material equipment
Who's hiring in this category
- Applied Materials (this employer) · 611 open roles · median 54 d
- Lam Research · 559 open roles · median 44 d
- Micron Technology · 282 open roles · median 45 d
- KLA Corporation · 251 open roles · median 68 d
- ASML · 190 open roles · median 72 d
- ASM International · 161 open roles · median 86 d
How we counted: 3768 open Semiconductor Equipment Engineering (Manufacturing Equipment) roles from 81 employers tracked in the SemiconductorJobs index, counted 18 Oct 2026. Specialty figures count only roles carrying this exact specialty label, so an employer's related work in neighbouring specialties is not included there — it is counted in the wider Process, Fab & Equipment family row. Figures refresh nightly.