Global Product Support - Santa Clara, CA, United States
$147,000 - $202,500 USD yearly
Originally posted 28 July 2026 by the employer. Relisted by the employer on 15 September 2026.
About the role
This role involves ensuring product quality and reliability across new product designs and in response to field issues.
What you'll do
- Ensure legacy corrective actions and lessons learned are incorporated into new product designs.
- Contribute to the FMECA process.
- Develop new procedures and Best Known Methods (BKMs) for servicing new products.
- Partner with Quality & Reliability (Q&R) to review and address top field issues.
- Participate in or own the CAPA process and conduct or facilitate Failure Analysis (FA).
- Drive resolution of key issues with Engineering and own beta site test plans and reporting.
What you'll need
- Demonstrates depth and/or breadth of expertise in own specialized discipline or field.
- Interprets internal/external business challenges and recommends best practices to improve products, processes or services.
- May lead functional teams or projects with moderate resource requirements, risk, and/or complexity.
- Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions.
- Impacts the achievement of customer, operational, project or service objectives; work is guided by functional policies.
- Communicates difficult concepts and negotiates with others to adopt a different point of view.
Skills: corrective actions, lessons learned, FMECA, field issues, CAPA, failure analysis
This role has been open 82 days — well above the 63-day median for Product Engineering roles.
Product Engineering · Reliability Engineering
|
Open roles in category
64
|
Median days open
63 d
|
Median salary
$138k
|
See the full market breakdown ▾Category comparison, skills in demand, and who else is hiring
| Metric | Applied Materials | All employers we track in this specialty (64 roles · 26 employers) |
|---|---|---|
| Open roles in this specialty | 3 | 64 |
| Open roles in the wider Silicon Validation & Test family | 9 | 2219 · 113 employers |
| Median days open | 19 d | 63 d (−44 d vs this employer) |
| Median salary (USD postings) | — | $138k |
Skills observed across this category: corrective actions, lessons learned, FMECA, field issues, CAPA, failure analysis
Who's hiring in this category
- Micron Technology · 13 open roles · median 177 d
- Analog Devices · 5 open roles · median 39 d
- onsemi · 5 open roles · median 11 d
- Infineon Technologies · 4 open roles · median 19 d
- Qualcomm · 4 open roles · median 102 d
- Texas Instruments · 4 open roles · median 57 d
How we counted: 64 open Product Engineering (Reliability Engineering) roles from 26 employers tracked in the SemiconductorJobs index, counted 18 Oct 2026. Specialty figures count only roles carrying this exact specialty label, so an employer's related work in neighbouring specialties is not included there — it is counted in the wider Silicon Validation & Test family row. Figures refresh nightly.