Global Process Support Engineer - Santa Clara, CA, United States
$124,000 - $171,000 USD yearly
Originally posted 29 July 2026 by the employer.
About the role
This role involves providing global process support for new products and existing equipment, focusing on chamber build, test, and field issue resolution.
What you'll do
- Develop new procedures and Best Known Methods (BKMs) to service new products.
- Participate in or own first chamber Build & Test in Apps lab.
- Partner with Quality & Reliability (Q&R) group to review and address Top Field Issues.
- Develop and document procedures to install, retrofit, and maintain the product (Technical Product Manuals).
- Develop new procedures, Customer Engineering Notices (CENs), Internal Service Bulletins (ISBs), and troubleshooting guides.
- Develop initial training packages for new products and train Customer Engineers (CEs), Process Engineers (PSEs), and Technical Product Support (TPS).
What you'll need
- Contribute to the FMECA process.
- Participate in or own CAPA process.
- Conduct or facilitate Failure Analysis (FA).
- Collect process and qualification data to create product Best Known Methods (BKMs).
- Identify new parts that require to be stocked by AGS.
Skills: service new products, FMECA process, Build & Test, Technical Product Manuals, troubleshooting guides
This role has been open 80 days — well above the 54-day median for Semiconductor Equipment Engineering roles.
Semiconductor Equipment Engineering · Manufacturing Equipment
|
Open roles in category
3768
|
Median days open
54 d
|
Median salary
$126k
|
See the full market breakdown ▾Category comparison, skills in demand, and who else is hiring
| Metric | Applied Materials | All employers we track in this specialty (3768 roles · 81 employers) |
|---|---|---|
| Open roles in this specialty | 621 | 3768 |
| Open roles in the wider Process, Fab & Equipment family | 1115 | 9897 · 109 employers |
| Median days open | 54 d | 54 d (same as this employer) |
| Median salary (USD postings) | — | $126k |
Skills observed across this category: service new products, FMECA process, Build & Test, Technical Product Manuals, troubleshooting guides
Who's hiring in this category
- Applied Materials (this employer) · 611 open roles · median 54 d
- Lam Research · 559 open roles · median 44 d
- Micron Technology · 282 open roles · median 45 d
- KLA Corporation · 251 open roles · median 68 d
- ASML · 190 open roles · median 72 d
- ASM International · 161 open roles · median 86 d
How we counted: 3768 open Semiconductor Equipment Engineering (Manufacturing Equipment) roles from 81 employers tracked in the SemiconductorJobs index, counted 18 Oct 2026. Specialty figures count only roles carrying this exact specialty label, so an employer's related work in neighbouring specialties is not included there — it is counted in the wider Process, Fab & Equipment family row. Figures refresh nightly.