Applications & FAE
$209,200 - $308,200 USD yearly
Originally posted 10 September 2026 by the employer.
Focus on customer applications work, including design conversions, simulations, system architecture proposals, RTL designs, Benchmarking, and POC creations.
About the role
As a Field Support Technologist at Altera, you will provide on-site technical support to customers, ensuring optimal performance and resolution of complex issues related to semiconductor products and solutions. This role focuses on customer applications work, including design conversions, simulations, system architecture proposals, RTL designs, Benchmarking, and POC creations.
What you'll do
- Focus on customer applications work, such as design conversions, simulations, system architecture proposals, RTL designs, Benchmarking, and POC creations.
- Deep dive into silicon interfaces, such as DSP, Memory controllers, PCIe/DMA, Serdes, and Networking.
- Drive for design win by assisting sales on critical opportunities.
- Diagnose, troubleshoot, and resolve hardware and software issues on Altera products at customer sites.
- Provide technical guidance and training to customers on product usage, maintenance, and best practices.
- Collaborate with internal engineering, sales, and support teams to escalate and resolve complex technical problems.
What you'll need
- Bachelor's degree in Electrical Engineering, Computer Engineering, or a related technical field.
- 5+ years of experience in a field support, applications engineering, or customer-facing technical role within the semiconductor industry.
- Strong understanding of FPGA architecture, design flows, and development tools (e.g., Quartus Prime).
- Strong design, RTL, and software background and experiences.
- Proficiency in debugging complex hardware and software systems.
- Willingness to travel extensively to customer sites.
Nice to have
- Experience with various operating systems (Windows, Linux) and scripting languages (e.g., Python, Perl).
Skills: FPGA architecture, Quartus Prime, RTL designs, PCIe, Serdes