Field Quality Engineer (IV) - United States
Originally posted 16 September 2026 by the employer — open 5 days.
About the role
This role is for a Field Quality Engineer focused on improving service quality, customer satisfaction, and equipment reliability across the installed base. The role links field service teams, engineering, manufacturing, quality organizations, and customers to identify recurring issues, drive root-cause investigations, and implement sustainable corrective actions.
What you'll do
- Analyze field service data, customer feedback, equipment performance trends, and recurring issue patterns to identify quality improvement opportunities.
- Lead root-cause investigations and corrective actions for recurring product and service issues.
- Partner with field service, engineering, manufacturing, customer quality, supplier quality, and business unit teams to resolve complex technical problems.
- Improve the quality and completeness of service documentation, lessons learned, and knowledge assets.
- Develop and track quality metrics, dashboards, and action plans to drive continuous improvement.
- Drive field quality capability development by reinforcing quality training and coaching teams on problem-solving methodologies.
What you'll need
- Bachelor's degree in Engineering, Quality, Manufacturing, or a related technical discipline, or equivalent field experience.
- 5+ years of experience in quality engineering or field service engineering (e.g., Customer Engineer, Field Service Manager), manufacturing, customer support, or a related technical role.
- Experience leading root-cause investigations and corrective actions.
- Strong analytical and problem-solving skills with the ability to interpret technical data and identify trends.
- Excellent communication and collaboration skills.
- Ability to work effectively across multiple functions and influence without direct authority.
Nice to have
- Experience in semiconductor equipment, capital equipment, or high-tech manufacturing.
- Knowledge of quality management systems and continuous improvement methodologies.
- Experience with customer-facing technical support or escalation management.
- Familiarity with reliability engineering, failure analysis, and data-driven problem solving.
- ASQ, Lean Six Sigma, or other quality-related certifications.
Skills: Field Quality Engineer, equipment reliability, root-cause investigations, corrective actions, customer satisfaction
This role has been open 5 days — well below the 54-day median for Reliability Engineering roles.
Reliability Engineering · Reliability Engineering
|
Open roles in category
424
|
Median days open
54 d
|
Median salary
$159k
|
See the full market breakdown ▾Category comparison, skills in demand, and who else is hiring
| Metric | Applied Materials | All employers we track in this specialty (424 roles · 70 employers) |
|---|---|---|
| Open roles in this specialty | 22 | 424 |
| Open roles in the wider Process, Fab & Equipment family | 1076 | 9346 · 108 employers |
| Median days open | 64 d | 54 d (+10 d vs this employer) |
| Median salary (USD postings) | — | $159k |
Skills observed across this category: Field Quality Engineer, equipment reliability, root-cause investigations, corrective actions, customer satisfaction
Who's hiring in this category
- Micron Technology · 74 open roles · median 137 d
- Infineon Technologies · 33 open roles · median 41 d
- Applied Materials (this employer) · 23 open roles · median 77 d
- Analog Devices · 22 open roles · median 40 d
- onsemi · 22 open roles · median 65 d
- Renesas Electronics · 19 open roles · median 34 d
How we counted: 424 open Reliability Engineering (Reliability Engineering) roles from 70 employers tracked in the SemiconductorJobs index, counted 21 Sept 2026. Specialty figures count only roles carrying this exact specialty label, so an employer's related work in neighbouring specialties is not included there — it is counted in the wider Process, Fab & Equipment family row. Figures refresh nightly.