Documentation & Support - See job posting
Sequans Communications
See job posting
2 hours ago
Non-Engineering
About the role
This role involves documentation and support functions within the Sequans support portal.
What you'll do
- Assist users with technical inquiries through the community forum. - Maintain and provide access to available documentation and firmware in the download zone. - Manage user support interactions and facilitate access to support resources.
What you'll need
- Experience supporting technical documentation and firmware distribution. - Ability to address and share insights on technical questions within community forums. - Experience assisting users with account access and technical support resources.