CVP Customer Engineering Data Center GPU - TX, Austin, United States
Originally posted 20 August 2026 by the employer.
Lead customer success for strategic Instinct GPU accounts.
About the role
This Corporate Vice President (CVP), Customer Engineering leads the Customer Success function within the Data Center GPU (DCGPU) organization, serving as the primary engineering and operational partner for AMD's most strategic Instinct GPU accounts.
What you'll do
- Build, lead, and scale AMD's Account Success Teams (ASTs) for Tier 1 and Tier 2/3 Instinct customer accounts.
- Account for customer readiness, validation, deployment, onboarding, and long-term operations across AMD's largest Instinct accounts.
- Operate within the Helios Customer Control Tower model as a core Executive Owner.
- Act as AMD's senior technical face to strategic accounts, engaging with customer CTO, VP Engineering, and AI infrastructure leadership.
- Align with AMD's Platform Engineering, Software (ROCm), Business Development, and Operations organizations.
- Drive measurable acceleration of customer deployment timelines across Tier 1 and Tier 2/3 accounts.
What you'll need
- Prior experience at a hyperscaler (AWS, Azure, Google, Meta, Oracle) or AI infrastructure company in a customer-facing engineering leadership role.
- Familiarity with large-scale Instinct/HPC cluster deployment and distributed AI training at scale.
- Track record of influencing product roadmap strategy based on customer field learnings.
- BS/MS/PhD in Electrical Engineering, Computer Science, Computer Engineering, or a closely related field.
Nice to have
- Prior VP or CVP-level experience leading Customer Engineering, Field Engineering, or Solutions Engineering organizations at a major semiconductor, AI accelerator, or hyperscaler company.
- Deep technical expertise in GPU architecture, HPC/AI workloads, large-scale data center deployment, and systems-level integration (hardware, firmware, software stack).
- Demonstrated track record of executive-level engagement with hyperscaler, cloud, and enterprise customers on complex multi-quarter deployment programs.
- Proven ability to build and scale Customer Engineering or Account Success organizations in a high-growth environment.
- Strong cross-functional leadership skills with the ability to drive alignment across engineering, product, sales, and operations at the executive level.
Skills: lead the Customer Success function, Instinct GPU accounts, customer readiness, validation, deployment, cross-functional collaboration, drive alignment
This role has been open 57 days — below the 65-day median for Technical Program Management roles.
Technical Program Management · AI ML Hardware
|
Open roles in category
64
|
Median days open
65 d
|
Median salary
$245k
|
See the full market breakdown ▾Category comparison, skills in demand, and who else is hiring
| Metric | AMD | All employers we track in this specialty (64 roles · 19 employers) |
|---|---|---|
| Open roles in this specialty | 6 | 64 |
| Median days open | 43 d | 65 d (−22 d vs this employer) |
| Median salary (USD postings) | — | $245k |
Skills observed across this category: lead the Customer Success function, Instinct GPU accounts, customer readiness, validation, deployment, cross-functional collaboration, drive alignment
Who's hiring in this category
- NVIDIA · 15 open roles · median 79 d
- Micron Technology · 10 open roles · median 19 d
- Qualcomm · 8 open roles · median 75 d
- AMD (this employer) · 6 open roles · median 43 d
- Tenstorrent · 4 open roles · median 65 d
- Lam Research · 3 open roles · median 64 d
How we counted: 64 open Technical Program Management (AI ML Hardware) roles from 19 employers tracked in the SemiconductorJobs index, counted 16 Oct 2026. Specialty figures count only roles carrying this exact specialty label, so an employer's related work in neighbouring specialties is not included there. Figures refresh nightly.